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A.J. Hakari
06-12-2009, 06:15 AM
I work in a video store.

A customer calls in and rather brusquely asks, "You got any MALL COP in?"

I go to the wall and check, and say, "Nope, we're all out of PAUL BLART."

Customer: "No, I said MALL COP."

Myself: "That's part of the title. PAUL BLART: MALL COP."

Customer (as ornery as can be): "Oh. Bye."

-------

I hate people. I know bad customers are a way of life in the world of retail and that they should come as no surprise. Being a film nut who works in a video store, I still know well enough not to hold our customers to as high of expectations as, say, some of the schmoes. I live in the sticks of Wisconsin, so I know 95% of the people who walk in have no clue who Truffaut is or would gladly prefer to rent THE DUKES OF HAZZARD over GOOD NIGHT, AND GOOD LUCK. I'm fine with that.

On the other hand, moments like this chip away at me. People really can't be bothered to remember something as simple as the name of a fucking movie if they're interested enough to want to see it? Granted, when I went to the theater to see TERMINATOR SALVATION, I didn't say, "One for TERMINATOR SALVATION." I said, "One for TERMINATOR." But I know that TERMINATOR isn't the full name of the movie.

And if people ask for a movie that's only spent a couple of weeks in the theater or, worse, has opened the day they ask (as has happened with WATCHMEN and FRIDAY THE 13TH), I have to say, it gets my goat in a big way.

The worst offender as of yet: people are asking when we're getting the new TWILIGHT movie. There aren't enough "Oy"s in the world to express my frustration.

*shifts into Pierre Bernard mode*

Bottom line, America: if you're aware of what movies are in the marketplace and have interest in seeing them, you should do even the bare minimum of research into seeing if and when they're available, instead of assuming it's ready because you want it to be.

I bid you good day.

---------

P.S. The beginning scenario actually occurred, and I knew it would happen before BLART even came out.

Cop No. 633
06-12-2009, 06:40 AM
Adam, I know your pain brother. I used to work at a video store too. Blockbuster, the conglomerate shithole that was 5 minutes from my house. I took the job for the free rentals and the laid back environment, but then they kept pushing me to sell stupid flavor of the month products that nobody wanted. It was a pain in the ass. Isn't it enough that we rent videos? Do we really need to push whatever new innovation?

I'm one who loathes this hyper-consumer culture that is prevalent in this country. It just lets people act like idiots and consume junk non-stop. There would be times where my manager asked us to promote candies and popcorn and sodas to any customer that day or week and I felt bad because there was a good number of obese people who walked in. What kind of a person would I be if I asked them if they wanted some sour gummi worms? I might as well have sold them some heroine. It's the same difference in my mind.

Here's a horror story.

One day, I'm at the register and this woman comes in and asks my manager if she could switch out some movies even though she doesn't have a receipt. He was the one who sold the movies to her so he said it was fine. Anyway, this lady comes over to my register to finally switch the movies. She hands over two movies (let's say Phat Girlz and Uncle Sam) and says, "I want to exchange these that I bought for the new ones." So I do the transaction and hand back the movies that she said were the new ones. Well, she gets pissed off and says, "These are the ones I bought before! What the hell is wrong with you?" I explain to her that she handed me the wrong ones and said they were the ones she wanted to return. Then she gets pissed off and says, "No I didn't!" I verify that she did. And she just gets pissed off and says, "Do you understand English?"

I wanted to slap the woman in the mouth right there. Woman or not, she was just a racist bigot. It especially didn't make any sense given that she was the one who was wrong and I spoke very calmly and clearly. Anyway, I asked her the hell was her problem. And that she needs to learn how to speak to people properly.

My boss steps in and clears up the matter. The entire time I'm staring at this woman until she can't even bare to look at me. She gets her stupid movies and goes on her way. Then my boss says, "You have to be polite no matter what. You can't let them get to you." I pretty much let him know people like her need to be put in their place. He didn't say anything after that.

There really aren't enough Oy's in this world for all the stupid acts that humans commit.

A.J. Hakari
06-12-2009, 06:55 AM
Adam, I know your pain brother. I used to work at a video store too. Blockbuster, the conglomerate shithole that was 5 minutes from my house. I took the job for the free rentals and the laid back environment, but then they kept pushing me to sell stupid flavor of the month products that nobody wanted. It was a pain in the ass. Isn't it enough that we rent videos? Do we really need to push whatever new innovation?

Reminds me of the day Twilight came out, and my manager literally forbid me from saying anything bad about it, because he wanted every copy rented out. Not only that, but the day before, he had us ask EVERY customer if they were coming in the next day to rent it. As if the movie was in need of publicity (people asking about it was almost a daily occurrence up until it was released), and never mind the fact that customers usually don't give two shits about my opinion; if they're renting something, 90% of the time, they'll rent it, regardless if I say it's a piece of crap when I'm asked what I thought. And this has especially happened for Twilight.

A good chunk of our customer base consists of people who will dutifully come in and rent whatever big new release comes out, no matter what. The big titles attract people. But I've almost been chastised for recommending smaller movies to customers (mostly because the former boss of mine who usually practiced this was a douche to begin with), that, essentially, they're movies only a movie nerd like me would enjoy and not the public at large.

Oy. O-to-the-fuckin'-y.

Reigh Kaufman
06-12-2009, 07:06 AM
Hell, yeah. Jackson13 and I used to work in video stores. Though it has been nearly a decade, I loved to hate the customers who came into the store. It was also the best job for anyone who loved films, presuming, like me, you worked in an independent store with hardly any customers to interrupt your viewing.

But horror stories? A bunch.

Guy comes into the store and asks for The Phantom Menace. I tell him it is just this week been released at the cinema. Guy says, 'So?'. I tell him that means it won't be out on DVD for a while and he'll need to go to the cinema if he wants to watch it. Guy leans in conpiratorially, whispers 'Yeah, but you could let me see the DVD before it comes out, though?'. I tell him that the DVD probably hasn't even been made yet. Guy gets pissed off and says he's going to Blockbuster "because they have all the new movies". I shout, 'Here - take my card, if you get me a copy I'll give you a film for free'.

Guy told me to fuck off. Left.

Woman comes in and asks me what is the best film released so far this year. It's a tough call, but I've just sat through Requiem for a Dream and it impressed me. On the other hand, however, Disney just released the anniversary edition of Snow White..., which had been unavailable to rent or buy for a couple of years. I say Snow White... is the best film released so far this year. Woman looks at me. Blinks. Asks to see the manager. I ask her what the problem is. She says that she's not stupid - she knows that the film is a lot older than I am making it out to be and that it's a cartoon - she's not a child. Fortunately, I was the manager of the evening shift 'cos I was at Uni, so I could calmly tell her to get a grip of herself. She stormed out.

Swear to G.

I have a hundred more, mainly involving subtitled movies, but I soon discovered the best way to deal with idiotic customers: guns.

A.J. Hakari
06-12-2009, 07:40 AM
Woman comes in and asks me what is the best film released so far this year. It's a tough call, but I've just sat through Requiem for a Dream and it impressed me. On the other hand, however, Disney just released the anniversary edition of Snow White..., which had been unavailable to rent or buy for a couple of years. I say Snow White... is the best film released so far this year. Woman looks at me. Blinks. Asks to see the manager. I ask her what the problem is. She says that she's not stupid - she knows that the film is a lot older than I am making it out to be and that it's a cartoon - she's not a child. Fortunately, I was the manager of the evening shift 'cos I was at Uni, so I could calmly tell her to get a grip of herself. She stormed out.

Reminds me of another incident (I've got a story for everything).

Last year, a guy asks what's the best new movie on the shelf.

Beowulf had just come out, and I really enjoyed it, so I threw it out as a suggestion.

Customer: "I don't wanna watch no fuckin' cartoon!"

Dude, it's not like the movie's Pokemon or something. For one, it has better action and visuals than most live-action movies, and two, it has some very mature content that seriously pushes its PG-13 rating (never mind that there's an unrated edition also available).

I've found people cling to their misconceptions about movie like Linus and his blanket. There's no getting through to them in any way, and that's what depresses me the most.

RustyRazor
06-12-2009, 09:50 AM
I work in a video store.

A customer calls in and rather brusquely asks, "You got any MALL COP in?"

I go to the wall and check, and say, "Nope, we're all out of PAUL BLART."

Customer: "No, I said MALL COP."

Myself: "That's part of the title. PAUL BLART: MALL COP."

Customer (as ornery as can be): "Oh. Bye."

-------

I hate people. I know bad customers are a way of life in the world of retail and that they should come as no surprise. Being a film nut who works in a video store, I still know well enough not to hold our customers to as high of expectations as, say, some of the schmoes. I live in the sticks of Wisconsin, so I know 95% of the people who walk in have no clue who Truffaut is or would gladly prefer to rent THE DUKES OF HAZZARD over GOOD NIGHT, AND GOOD LUCK. I'm fine with that.

On the other hand, moments like this chip away at me. People really can't be bothered to remember something as simple as the name of a fucking movie if they're interested enough to want to see it? Granted, when I went to the theater to see TERMINATOR SALVATION, I didn't say, "One for TERMINATOR SALVATION." I said, "One for TERMINATOR." But I know that TERMINATOR isn't the full name of the movie.

And if people ask for a movie that's only spent a couple of weeks in the theater or, worse, has opened the day they ask (as has happened with WATCHMEN and FRIDAY THE 13TH), I have to say, it gets my goat in a big way.

The worst offender as of yet: people are asking when we're getting the new TWILIGHT movie. There aren't enough "Oy"s in the world to express my frustration.

*shifts into Pierre Bernard mode*

Bottom line, America: if you're aware of what movies are in the marketplace and have interest in seeing them, you should do even the bare minimum of research into seeing if and when they're available, instead of assuming it's ready because you want it to be.

I bid you good day.

---------

P.S. The beginning scenario actually occurred, and I knew it would happen before BLART even came out.

"It's the one with that guy from that show! The King of Brooklyn!"
ELD:"You mean the King Of Queens?"
"He was in that movie with that guy from "The French Prince of Belt Air"?"
ELD:"...FRESH Prince...BEL Air..."
"Well if you know so much, what was the color of George Washington's white horse? I'm still tryin' to figure THAT one out."
(Eld hangs up the phone, opens a bottle of aspirin and shakes his head.)



Oh, I've had conversations like that in my time.
Couldn't believe there wasn't a camera somewhere filming it.

jackson13
06-12-2009, 10:00 AM
Hell, yeah. Jackson13 and I used to work in video stores....

Luckily for me I got that out of the way really early in life. I was 13 when I first started at the video store I worked at. I lasted right up until I was about 15. I ultimately quit because of my boss, but the customers had a large part of it.

Then I bounced around from sucky job to sucky job for almost 8 years before getting hired at our towns library, which is known for its massive DVD selection. I figured it'd be a little classier than the video store I used to work at, but man, was I ever wrong. I'll share some stories later cause I gotta run out for the day but I can tell already that this thread is bringing back a flood of memories.

I dont work at the library anymore but I go in on an almost daily basis to rent things and I STILL have stories to share.

sbunn10
06-12-2009, 10:24 AM
haha Adam, I love that you went with Pierre Bernard's Recliner of Rage...
http://theu.com.s3.amazonaws.com/images/celebs/graphic_designer_pierre.gif

I feel for you all... some people are ridiculous.

someguy
06-12-2009, 10:28 AM
"Hey ya'll got that assassination of jayjay by dat ford car?"

echo_bravo
06-12-2009, 11:04 AM
Hmm I had no clue that Mall Cop was actually called "Paul Blart: Mall Cop":confused:
So I probably would of reacted the same way that customer of yours did and would of been quite confused...however I wouldnt even think of renting that shit to begin with.

sirdizzy
06-12-2009, 12:53 PM
I worked as an Assistant Manager for a Blockbuster for several years that went out of business more than three years ago. I was in the grocery store last week and the bagger recognized me and commented on how I always recommended the best movies. I use to get people who would come in and ask for me just so I could recommend movies for them, I loved that part of the job but there were a hundred bad things about it too.

Do what I did if you like the customer and they are nice recommend good movies and try and find something that is recent but not many people have heard of. One of my favorites to recommend at the time was the Station Agent or something like Confidence or the Cooler or Wonderland. But if the customer was an asshole or a prick I always tried to find the worst movie ever to recommend my favotite was Birth, my boss got mad at me once because he had a couple pricks come back in and complain about me recommending Birth but then when I told him why he laughed.

echo_bravo
06-12-2009, 01:36 PM
I worked as an Assistant Manager for a Blockbuster for several years that went out of business more than three years ago. I was in the grocery store last week and the bagger recognized me and commented on how I always recommended the best movies. I use to get people who would come in and ask for me just so I could recommend movies for them, I loved that part of the job but there were a hundred bad things about it too.

Do what I did if you like the customer and they are nice recommend good movies and try and find something that is recent but not many people have heard of. One of my favorites to recommend at the time was the Station Agent or something like Confidence or the Cooler or Wonderland. But if the customer was an asshole or a prick I always tried to find the worst movie ever to recommend my favotite was Birth, my boss got mad at me once because he had a couple pricks come back in and complain about me recommending Birth but then when I told him why he laughed.

LMAO at Birth.:D
Thats funny dude.

I always wanted to work at a video store. In college, I always tried to apply to a couple of them but none of them were ever hiring at that time.:(
So I had to work shitty waiter jobs in college.

I just think working at a video store would be fun as hell especially if you worked with cool people.

Bahs
06-12-2009, 04:39 PM
I have also thought about working at a Blockbuster so i can talk about movies with employees and give recommendations to customers i like and as i know a few people that work at them. But the public drives me mad sometimes, i worked at a grocery store supervisor for about 3 years. that means i get to deal with all the upset customers. and i have a bundle of horror stories. So its damn entertaining when i read these video store horror stories.

Cop No. 633
06-12-2009, 04:47 PM
A good chunk of our customer base consists of people who will dutifully come in and rent whatever big new release comes out, no matter what. The big titles attract people. But I've almost been chastised for recommending smaller movies to customers (mostly because the former boss of mine who usually practiced this was a douche to begin with), that, essentially, they're movies only a movie nerd like me would enjoy and not the public at large.

Oy. O-to-the-fuckin'-y.

I didn't understand this phenomenon until it dawned on me that we're at a point that movies are such a regular part of our daily lives that the act of watching a film is simply a routine or a habit for many people. It's like people who go to the theater every weekend to watch anything that is out regardless if they are interested or not. I can understand a critic having to do this. It's like the power to make a choice just isn't there for some people. They're just going/renting on a purely instinctual level.

Bahs
06-12-2009, 05:02 PM
I didn't understand this phenomenon until it dawned on me that we're at a point that movies are such a regular part of our daily lives that the act of watching a film is simply a routine or a habit for many people. It's like people who go to the theater every weekend to watch anything that is out regardless if they are interested or not. I can understand a critic having to do this. It's like the power to make a choice just isn't there for some people. They're just going/renting on a purely instinctual level.

blame marketing that screams: Go see the movie

john_rambo
06-12-2009, 05:14 PM
I hate people. I know bad customers are a way of life in the world of retail and that they should come as no surprise. Being a film nut who works in a video store, I still know well enough not to hold our customers to as high of expectations as, say, some of the schmoes. I live in the sticks of Wisconsin, so I know 95% of the people who walk in have no clue who Truffaut is or would gladly prefer to rent THE DUKES OF HAZZARD over GOOD NIGHT, AND GOOD LUCK. I'm fine with that.

On the other hand, moments like this chip away at me. People really can't be bothered to remember something as simple as the name of a fucking movie if they're interested enough to want to see it? Granted, when I went to the theater to see TERMINATOR SALVATION, I didn't say, "One for TERMINATOR SALVATION." I said, "One for TERMINATOR." But I know that TERMINATOR isn't the full name of the movie.


Ha! I work at a meat department and it is truly amazing in the amount of people that see our three clearly marked types of ground beef and come up and say "I want ground beef" only to get frustrated at me when I ask what kind. I have had people complain to me, yell at me, and roll their eyes at me, a lot of them even say "I just want ground beef"after I clearly imply that I need a SPECIFIC order. I know, I should read minds to what they want, but I can't do that. Get the same thing with the 7 types of steaks. I've had a guy ask why we don't "have the stuff with the meat in it anymore"... at the MEAT department. It's like if someone came up to you at the video store and said I want the James Bond Movie. You: OK which one? Them: Ummm... the one with James Bond! (angrily). Or my favorite, when they point through the glass on the other side and think I can see it through the METAL in the counter. IS IT THAT HARD TO READ THE FUCKING SIGN AND BE SPECIFIC FUCKNUTS!?!?!?!?!?! People are retarded.

[/Nervous Breakdown]

A.J. Hakari
06-12-2009, 08:26 PM
Ha! I work at a meat department and it is truly amazing in the amount of people that see our three clearly marked types of ground beef and come up and say "I want ground beef" only to get frustrated at me when I ask what kind. I have had people complain to me, yell at me, and roll their eyes at me, a lot of them even say "I just want ground beef"after I clearly imply that I need a SPECIFIC order. I know, I should read minds to what they want, but I can't do that. Get the same thing with the 7 types of steaks. I've had a guy ask why we don't "have the stuff with the meat in it anymore"... at the MEAT department. It's like if someone came up to you at the video store and said I want the James Bond Movie. You: OK which one? Them: Ummm... the one with James Bond! (angrily). Or my favorite, when they point through the glass on the other side and think I can see it through the METAL in the counter. IS IT THAT HARD TO READ THE FUCKING SIGN AND BE SPECIFIC FUCKNUTS!?!?!?!?!?! People are retarded.

[/Nervous Breakdown]

Oh, I hear you. Just recently, a customer asked, "What's that scary one that was just out?" As a wild shot in the dark, I said, "The Unborn?"

I was totally right. Kinda proud of myself for that one, actually.

Badbird
06-13-2009, 02:28 AM
I could never work at a video store because I hate stupid people, and video store customers seem to be the stupidest people on earth.

john_rambo
06-13-2009, 04:45 PM
I could never work at a video store because I hate stupid people, and video store customers seem to be the stupidest people on earth.

Have you been to a meat department? lol

John Galt
06-13-2009, 06:10 PM
I could never work at a video store because I hate stupid people, and video store customers seem to be the stupidest people on earth.


They are.

drc5145
06-14-2009, 04:29 AM
It's funny to look back at this thread after having just seen Clerks a few minutes ago. :D

Mikey2Dope
06-15-2009, 03:26 AM
Guy comes into the store and asks for The Phantom Menace. I tell him it is just this week been released at the cinema. Guy says, 'So?'. I tell him that means it won't be out on DVD for a while and he'll need to go to the cinema if he wants to watch it. Guy leans in conpiratorially, whispers 'Yeah, but you could let me see the DVD before it comes out, though?'. I tell him that the DVD probably hasn't even been made yet. Guy gets pissed off and says he's going to Blockbuster "because they have all the new movies". I shout, 'Here - take my card, if you get me a copy I'll give you a film for free'.

Guy told me to fuck off. Left.


Reminds me of the guy I had recently the Monday after Wolverine opened.

*Guy walks aimlessly around store, finally comes up to the till*
Customer: Where is that new Origins of Wolverine movie?
Me: It just opened in the theatres. You probably won't see it on DVD till October, if not later.
Customer: No no no, I know they released it on DVD as well.
Me: FOX wouldn't do that. The movie just made a boatload of money and they raised a huge stink because someone leaked it on the internet about a month ago. It's definitely not coming on DVD.
Customer: Yeah listen pal I know it sounds crazy but my dad told me about it and he knows X-Men,Wolvering,X-Factor and all that stuff. He read on the internet it's out on DVD so I want to rent it.
Me: I can't rent you out something that physically doesn't exist.
Customer: MY DAD KNOWS WOLVERINE ASSHOLE!!!!
Me: My dad knows a lot about Star Trek but yet I know that the new Star Trek movie won't be on DVD till much later in the year.
*Customer walks out swearing*

Like fuck me that conversation should have ended the second I said we don't have it. No matter what that prick said would have made the movie magically appear.

Damone
06-16-2009, 10:32 AM
Oh, I hear you. Just recently, a customer asked, "What's that scary one that was just out?" As a wild shot in the dark, I said, "The Unborn?"

I was totally right. Kinda proud of myself for that one, actually.


That reminds me of when I worked in the electronics department at Target in '90.

I was putting up some cassettes when this mom and her little girl walked over to me and asked if we had the tape that had Brian Pillman's theme ring entrance music.

Now I had watched WCW a time or two and saw Pillman, but I couldn't remember what song he used. When I told them that I didn't know they then decided to put on an impromptu performance for me. At first the mom sounded like she was doing one song while the little girl was doing another. About the time I was getting ready to tell them again that I had no clue, one of them hit on something that I recognized and I went,

"Now I remember! That's 'Rocket' by 'Def Leppard'!"

They left the store happy which made me pretty happy, too.

RustyRazor
06-16-2009, 10:48 AM
That reminds me of when I worked in the electronics department at Target in '90.

I was putting up some cassettes when this mom and her little girl walked over to me and asked if we had the tape that had Brian Pillman's theme ring entrance music.

Now I had watched WCW a time or two and saw Pillman, but I couldn't remember what song he used. When I told them that I didn't know they then decided to put on an impromptu performance for me. At first the mom sounded like she was doing one song while the little girl was doing another. About the time I was getting ready to tell them again that I had no clue, one of them hit on something that I recognized and I went,

"Now I remember! That's 'Rocket' by 'Def Leppard'!"

They left the store happy which made me pretty happy, too.


Oh, if you had a video camera on you.
You could've contacted Bob Saget and gotten PAID.

Scarface98.9
06-17-2009, 03:37 AM
Reminds me of the guy I had recently the Monday after Wolverine opened.

*Guy walks aimlessly around store, finally comes up to the till*
Customer: Where is that new Origins of Wolverine movie?
Me: It just opened in the theatres. You probably won't see it on DVD till October, if not later.
Customer: No no no, I know they released it on DVD as well.
Me: FOX wouldn't do that. The movie just made a boatload of money and they raised a huge stink because someone leaked it on the internet about a month ago. It's definitely not coming on DVD.
Customer: Yeah listen pal I know it sounds crazy but my dad told me about it and he knows X-Men,Wolvering,X-Factor and all that stuff. He read on the internet it's out on DVD so I want to rent it.
Me: I can't rent you out something that physically doesn't exist.
Customer: MY DAD KNOWS WOLVERINE ASSHOLE!!!!
Me: My dad knows a lot about Star Trek but yet I know that the new Star Trek movie won't be on DVD till much later in the year.
*Customer walks out swearing*

Like fuck me that conversation should have ended the second I said we don't have it. No matter what that prick said would have made the movie magically appear.
It's funny cause they could've meant the animated Wolverine movie that came out at the same time as the movie.

I work at Blockbuster and even though I get pissed at customers sometimes, I think I have pretty decent luck with not getting the really terrible customers. Some obviously pull the "I'll just go to Hollywood Video" card and expect us to be scared but they often come back. i.e. us needing to put a credit card on file when renting games and the customer not having one. Hollywood does the same and if they don't, they're idiots. But I can definitely relate to the poster above talking about having to sell idiotic programs and deals to people who don't really need'em.

But in all, I actually get pissed at my employees more than customers. I got drama and BS in my life but when working, I set it aside but a few of my employees are nothing but drama. Idiotic customers are temporary but bad staff will drive you mad. I like my job, you just gotta make of it what you will

BigSugar
06-17-2009, 04:51 AM
So, I've seen this rant a few times, and I gotta say that this and the myriad other just like it, only serve as further proof that the service industry has descended into the icy section of Hell. Right next to Judas and Satan himself. The fact of the matter is, wearing a nametag doesn't suddenly increase your I.Q. And I don't give a shit if you prefer Fellini to Renny Harlin. Smug superiority is just as obnoxious as idiocy. Assholes are assholes, no matter what level of education they have. In fact, if you possess some modicum of intellect, you're an even bigger asshole than that guy who can't help the fact that he's a moron. You're just willfully dumb. Need and example? Caligula sandwiched in between Nat Geo documentaries. In' the kid's section. No, I'm not making that up. Someone wearing a nametag made that call. Ethan Frome in the Action movie section. Lesser degree, same stupidity. Relax your sack, man. Douchebags abound since parents stopped shithammering manners into their kids. Might wanna bear that in mind when you hop on your skateboard and roll away from "work," marveling all the while at not only how much your life sucks but also how incredibly cool you are. People suck. All people.

Darin
07-18-2009, 11:38 AM
I worked at Blockbuster Video for 3 years. It was great until it started to get more corporate and made you sell things to your customer. Do you want to sign up for Rewards? It's only....blahblahblah.

I have a story to share. I once got robbed of a whole bunch of DVDS by three thugs with black trash bags. They filled up their bags and bolted for the door. Then they jumped into a car double parked by the exit and took off. Ironically, it wasn't DVDS but empty Video Game Amarays they stole as we checked the store afterwards. I would've paid a million bucks to see their faces when they started checking their stolen goods.

I also used to have a customer who would always ask for the wrong title, almost as if it was a joke.

"Y'all got that jaun, Snakes and Planes?" With a big blunt on his ear.

"How bout Blue Hawks Down?" while pulling out his wallet and accidentally letting some of his drugs hit the counter.

The dumbest guy on earth.

unspoken
07-18-2009, 11:55 AM
I work in a video store.

A customer calls in and rather brusquely asks, "You got any MALL COP in?"

I go to the wall and check, and say, "Nope, we're all out of PAUL BLART."

Customer: "No, I said MALL COP."

Myself: "That's part of the title. PAUL BLART: MALL COP."

Customer (as ornery as can be): "Oh. Bye."



If this happens again, tell the person it's in and then give them Timecop when they show up.

Either that or when Observe and Report comes out, give them that. Should be a great watch for the kids.