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View Full Version : Problems on the Back to the Future DVDs.....


CriticalBill6966
12-24-2002, 12:53 PM
Sorry if this has been posted already, thought some you guys would like to know there is a defect in BTTF 2 and 3 when they did the transpher.

They cropped out some of the movie while working on the widscreen transpher. Through out the whole movie (2 & 3) bottome the movie is chopped off.

For example, when Marty is riding on the hover board on the back of Biff's car of on the back of the De Loren you should see the board along with the ground, but the transpher cut the screen off at Marty's ankles.

Both 2 & 3 are like this during the WHOLE movie.

Here's an artical taken from IGN.com.

December 19, 2002 - One of the biggest DVD releases of the year hit stores on Tuesday, but the three-disc set of the Back to the Future movies has a little problem that Universal doesn't want you to know about (until February 2003, at least). The anamorphic widescreen transfers on Back to the Future II and Back to the Future III were framed improperly, which means that elements in the picture that should be visible are cropped out.

Now, the studio is aware of this problem, and there will be a replacement program in effect starting in February, but that information isn't being made readily available for the people headed down to the store to fork out $40-$50 for the three-disc set. Thankfully, some store employees have smartened up and are telling customers about the problem, but Universal still has a multi-million dollar advertising campaign in effect for the release. They want as many copies to be sold through Christmas as possible, and then in February those people who bought the messed up DVDs will be able to send the discs to the studio for replacement copies.

This isn't an isolated problem with just a small amount of the shipment affected. Every copy of BTTF 2 and BTTF 3 on store shelves is affected by the bad framing. Everyone who buys the set will have the "defective" DVDs.

Our pal Bill over at The Digital Bits got his hands on the email that Universal is sending to people who ask them about the problems:


"Thank you for your email. Universal Studios will exchange Back to the Future parts 2 and 3 for copies with the updated framing in late February 2003. You may send the DVDs back now or wait until February. Please send Back to the Future disks 2 and 3, without the case, and a letter with the following information: Name, Full Mailing Address, Daytime Phone Number, Reason for Return and Return Address. Send to:

Back to the Future DVD Returns
PO Box 224468
Dallas, Texas 75260

Thank you,
Universal Studios Customer Service"


Also on the Bits is a little comment on how Universal has decided to not send review copies of new discs out to most DVD sites. That is why you did not see a review of the set up on IGN before the release date - we had to go down to the store and buy it just like you on Tuesday. We'll have a review of the set up very shortly, but buyer beware...

Big Pudge
12-24-2002, 01:33 PM
http://www.joblo.com/forums/showthread.php?s=&threadid=41392

Mr. Orange
12-24-2002, 01:36 PM
I am hoping to get this for xmas

I hope i do. I will just send the disks back in february. That doesn't bug me.

JoBlo
12-24-2002, 02:09 PM
Below is a statement from Universal Studios Home Video regarding the "Back to the Future Trilogy."

Universal Studios Home Video is aware of a minor technical framing issue on the "Back to the Future Trilogy" widescreen DVDs. The framing appears differently from the laserdisc releases for approximately two minutes during "Back to the Future II" and four minutes during "Back to the Future III." The framing difference is unnoticeable to widescreen DVD viewers and does not detract from or interrupt the viewing experience. Consumers with further questions can call (888) 703-0010.

Pootie
12-24-2002, 05:31 PM
so its NOT the whole movie just like 2 min? well thats not so bad but ill still probably send in when february comes around.

bob
01-18-2003, 07:47 PM
Will future pressings of the discs be framed correctly?

Mr. Orange
01-19-2003, 10:22 AM
Originally posted by bob
Will future pressings of the discs be framed correctly?

Yes in February. But I would wait until March or so if you are going to buy it off shelves. Just because they are out in February doesn't mean that the old ones won't still be on the shelves.

HM Murdock
01-23-2003, 09:19 AM
The frame probalem is not that bad to be honest. I crapped myself when I heard because I'm such a big BTTF fan. The problem is only noticable if you look for it and doesn't wreck the movie in any way. One of the worst bits is when Marty is using the Hoverboard to get over from the Deloaren to Biff's Car in BTTF2. One shot shows him hovering over but the hoverboard is cut off. That is the worst it gets and its only a second. I'm keeping my copy because I don't want to go through all of that trouble, besides, the problematic edition will be collectable in the future.