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View Full Version : Best Buy Pisses Me Off!


jackson13
11-28-2003, 01:44 PM
BEST BUY MY ASS!


I, along with hordes of others, ventured out into the wild beyond this morning, hoping to snatch up 'deals' for the holiday season. Bear in mind that these deals were for me, as in, I bought stuff for me and no one else. I set out to Best Buy first, because they had some DVD's on sale I wanted. I get there, and have to wait 20 minutes in line OUTSIDE of the store, because they are only letting people in in groups of 20 at a time. I finally get in there and find what Im looking for: 28 Days Later on DVD for $11.99 (only till noon) and When Harry Met Sally on DVD for $5 for $25. I then get in line, and wait for 45 minutes before its finally my turn to get checked out. Why did I wait 45 minutes? Not because the store was so packed, but because THESE FUCKING RETARDS ONLY HAD 2 CHECKLANES OPEN! The busiest goddamn shopping day of the year and the thought running through their head is "Lets have 2 lanes open, when we are capable of having 10+, that'll really keep the customers happy".

Anyways, I get up to the register, hand the guy my DVD's, 28DL rings up correct, but WHMS rings up at 9.99. I say to the guy, while pointing at the ad in my hand (I came prepared) "Thats supposed to be $5." So the guy takes the ad from me, and reads it inches from his face, like its microprint, then has to call over some sort of manager, who then proceeds to whisper loving thoughts into his employees ears. Or so I assume. Whatever it was it was a secret, cause I wasnt allowed to hear it. The manager walks away, and the cashier says to me, after taking off my 3 $1 off coupons, compliments of McDonalds, that my total is $19 some dollars. I say 'Wait, 28DL is only $11.99 and WHMS is $5" and he says "No, WHMS is 9.99 because in order for it to be $5 for $25, you have to buy 5". So I say, "It doesnt say that anywhere in the ad, nor on any of the signs advertising that is is $5." So he retorts "I am unauthorized to give it to you at that price." Growing tired of this bullshit, and having stood in line for almost an hour, with other tired people standing behind me, I looked him in the eye and said "Take the fucking thing off then." 28DL ended up costing $8.99 plus tax, but im wondering if it was all worth it considering all of the shit I put up with, along with getting screwed over on another DVD I wanted to purchase.

Then as I left, the stupid security thing beeped, but I ignored it and just walked out. I was pissed.

Best Buy Sucks!

Invincible
11-28-2003, 03:07 PM
Originally posted by jackson13
BEST BUY MY ASS!


I, along with hordes of others, ventured out into the wild beyond this morning, hoping to snatch up 'deals' for the holiday season. Bear in mind that these deals were for me, as in, I bought stuff for me and no one else. I set out to Best Buy first, because they had some DVD's on sale I wanted. I get there, and have to wait 20 minutes in line OUTSIDE of the store, because they are only letting people in in groups of 20 at a time. I finally get in there and find what Im looking for: 28 Days Later on DVD for $11.99 (only till noon) and When Harry Met Sally on DVD for $5 for $25. I then get in line, and wait for 45 minutes before its finally my turn to get checked out. Why did I wait 45 minutes? Not because the store was so packed, but because THESE FUCKING RETARDS ONLY HAD 2 CHECKLANES OPEN! The busiest goddamn shopping day of the year and the thought running through their head is "Lets have 2 lanes open, when we are capable of having 10+, that'll really keep the customers happy".

Anyways, I get up to the register, hand the guy my DVD's, 28DL rings up correct, but WHMS rings up at 9.99. I say to the guy, while pointing at the ad in my hand (I came prepared) "Thats supposed to be $5." So the guy takes the ad from me, and reads it inches from his face, like its microprint, then has to call over some sort of manager, who then proceeds to whisper loving thoughts into his employees ears. Or so I assume. Whatever it was it was a secret, cause I wasnt allowed to hear it. The manager walks away, and the cashier says to me, after taking off my 3 $1 off coupons, compliments of McDonalds, that my total is $19 some dollars. I say 'Wait, 28DL is only $11.99 and WHMS is $5" and he says "No, WHMS is 9.99 because in order for it to be $5 for $25, you have to buy 5". So I say, "It doesnt say that anywhere in the ad, nor on any of the signs advertising that is is $5." So he retorts "I am unauthorized to give it to you at that price." Growing tired of this bullshit, and having stood in line for almost an hour, with other tired people standing behind me, I looked him in the eye and said "Take the fucking thing off then." 28DL ended up costing $8.99 plus tax, but im wondering if it was all worth it considering all of the shit I put up with, along with getting screwed over on another DVD I wanted to purchase.

Then as I left, the stupid security thing beeped, but I ignored it and just walked out. I was pissed.

Best Buy Sucks!

Tsk. Man, that blows. I hate it when this shit happens. Such bullshit. Sorry to hear that but, I don't think you can say Best Buy sucks cause of one asshole clerk.

Best Buy is a nice entertainment store.

ParileseMonster
11-28-2003, 09:19 PM
Oh Yes Best Buy are Fuckers! I went there today and noticed that the Twilight Zone Box sets that I was going to get my husband for Christmas are now 90 dollars instead of the 60 dollars that they were all damn year. Yes, hike up the prices for Christmas asshole son of a bitches because you lost a customer.

The1TrueFrog
11-29-2003, 12:01 AM
I think Best Buy customer service varies greatly store to store. At some of them, I can't get past an isle of the store without someone going "can I help you find anything?" and at others no one wants to help me at all..

True story, I went with my girlfriend to a Best Buy in the Houston area and first she asked a guy if they had a certain computer game.. without even turning his head, he just barked "NO" and continued with whatever the hell he was doing on the shelves. Wanted to go "Can you look?" and see if the answer was also "NO". She also purchased a computer on a new best buy credit card and the whole thing was made of mail-in rebates, etc. that were shown in tiny little print on the pricetag which had a much smaller GIANT PRICE printed on it... well, instead of making the credit line a little bigger on the credit card so the computer would be completely charged, they made her pay the difference on her own, which basically cleaned out her checking account.... and she went ahead and got it anyway, since they took forever to get the damn thing out of storage and everything...

However, the best buys I have been to in my area have the cleanest, well-organized stores, and the customer service is awesome... guess every place is different.

Scarface98.9
11-29-2003, 12:16 AM
I've had a much different experience shopping at Best Buy, mainly since the customer service has always been good, there's no overcrowding, and there's always a good price for something. Although I'm always sure to never shop on the day after Thanksgiving, as it's always a death trap, and to not rely on customer service THAT DAY, especially when it's so busy, and the combined age of every worker in that store is about 38

Psychopathic287
11-29-2003, 12:22 AM
I just happen to work at a Best Buy, in the media department, and I totally understand that its stupid for them to have only two lanes open (our store had all ten lanes and then some extra ones open off to the side.) But... I cant seem to simpathize with you on the 5 for $25 thing. The whole deal was that you got 5 movies for only $25 and you had to get all 5 or else the deal wasnt going to work.
I also find it quite odd that people dont read the add and see that it says only these movies are on sale. I had several people yell at me because not all the movies were on sale, just a select few.
I just hope you can realize that we dont make the ad, or even see the ad until the day the ad is released to the general public. The Best Buy headquarters make these ads and if you dont like how the ad is presented, then yell at them, not the innocent messenger.
Ohh well, I needed to get that off my back, please dont hate me because I work for Best Buy though.

Freeway
11-29-2003, 01:45 AM
I too ventured to Best Buy early in the morning for their deals. My first complaint is why they have deals last only till noon? I got the DVDs that I wanted to buy (The Lion King 2 disc SE for 9.99 and the X-Men collection. I proceed to wait in line for over a fuckin' hour because the people working were obviously idots because they didn't have every lane open when they should know damn well that the day after Thanksgiving is a madhouse and the biggest shopping day of the year. Anyways, I finally get up to the register to check out and The Lion King rings up at $19.99. I say "That's supposed to be $9.99. It says so in the ad." I show him the corresponding ad. He points to the clock above my head. It is now after 12 noon and he says that the deal is no longer in effect. I then say"Well, it would have been if your fuckin' store had any sense of organization to it and had a smoother way of operating things." He still won't give me the cheaper price. At this point I wanted to strangle him and so did the people waiting behind me it seems. I walk over to the customer service desk and complain until they give me the price that I should have gotten in the first place. Best Buy is one of the most impersonal stores I have ever shopped at with the employees being clueless as to where things are in the store and the overall customer service dreadful.

The1TrueFrog
11-29-2003, 01:51 AM
It seems to be a very common habit of many stores to have 10 lanes and 2 employees working them... seems like a waste of airconditioning to put them up to me...

Lindsey
11-29-2003, 02:40 AM
Originally posted by jackson13
who then proceeds to whisper loving thoughts into his employees ears. Or so I assume

Hahaha, you're so funny Nathan. That really SUCKS ass though. We don't have a Best Buy around here, but we do have Circuit City which I guess is like Best Buy.

jackson13
11-29-2003, 10:16 AM
Originally posted by Psychopathic287
I just happen to work at a Best Buy, in the media department, and I totally understand that its stupid for them to have only two lanes open (our store had all ten lanes and then some extra ones open off to the side.) But... I cant seem to simpathize with you on the 5 for $25 thing. The whole deal was that you got 5 movies for only $25 and you had to get all 5 or else the deal wasnt going to work.
I also find it quite odd that people dont read the add and see that it says only these movies are on sale. I had several people yell at me because not all the movies were on sale, just a select few.
I just hope you can realize that we dont make the ad, or even see the ad until the day the ad is released to the general public. The Best Buy headquarters make these ads and if you dont like how the ad is presented, then yell at them, not the innocent messenger.
Ohh well, I needed to get that off my back, please dont hate me because I work for Best Buy though.


I did read the ad, and all of the signs. It said $5 for $25, so why wouldnt it be $5 if you just bought one? When I worked at a grocery store, if we had pop on sale for 2 for $8, you could get just one for $4 instead of the 2 for $8. I figured since it didnt say this anywhere that the same thing applied. And instead of telling me why, the guy felt the need to be a prick about it, so I became a prick back. I realize that you dont make the ad, but it would help if the ad explained the details instead of making me assume that 5 for 25 means $5 each if you dont wanna buy 5. And also that the employees could explain stuff a lot better.

The stupidest thing about yesterday though was the checklane thing. There were employees standing all over the store, many of whom were conversing with one another, and 2 people are checking people out, while the line of customers winds around the whole store. It was enough to make you scream, and you'd think that on the busiest shopping day of the year the goal would be to keep everyone happy, not piss everyone off.

The TZA
11-29-2003, 02:22 PM
It seems pretty obvious that the ad meant "buy 5 DVDs for $25" and I haven't even seen it. Also like Psychopathic287 said, it's not the guy's fault; customers would always give me shit when I was a video store clerk when their complaint was nothing to do with me - I don't fix the prices, promote the deals, or order the stock. In the end it just got too much so when I opened up the shop in the mornings, I would just put a lifesize cutout of me giving the finger
behind the desk, with a speech bubble saying "Don't ask me questions, you bore me".

Hmmm okay, getting off track a bit: when they have just two checkout aisles open instead of all of them it pisses me off too. And they always have these pimply faced assholes on their first day, and they keep making mistakes and can't speed through every transaction. If I was in their place I would be much better but I'm not because I don't have pimples.

Horror whore
11-29-2003, 03:07 PM
Originally posted by Lindsey
Hahaha, you're so funny Nathan. That really SUCKS ass though. We don't have a Best Buy around here, but we do have Circuit City which I guess is like Best Buy.

Circuit City is just like Best Buy, just a lot more expensive.

I love my Best Buy, it's really the only place I like to buy DVDs because (a)they're cheap (b)they have and equal ratio of Pan and Scan and Widescreen DVDs and (c)the customer service has always been very helpful when I can't find a DVD I want. I guess it all depends on which store your shopping at...

Invincible
11-29-2003, 04:58 PM
I dont think Circuit City is more expensive. Sometimes City is cheaper, and sometimes they're both the same in prices.

JohnTheHenchman
11-29-2003, 11:11 PM
I work at Target, although we don't nearly have the selection Best Buy has, we do have competitive prices with them. We also, have similar sales...most weeks, we'll have a two for $20 deal or something to that effect with the dvds. However, it means any movies that are apart of the sale are for 10 bucks exactly. We don't make people buy two to get the deal, you just use the deal as a selling point. If we had a 5 for $25 sale, he woulda been able to get When Harry Met Sally for the price he expected to. Best Buy is in the wrong.

RicochetShaw
11-30-2003, 01:05 AM
Best Buy's customer service has also pissed me off, but generally I like the store.



I once bought THE 39 STEPS Criterion Collection, and happily went home. Then I noticed one of the clips that holds the DVD booklet was broken. Upon getting a refund, they gave me a hard time because they said "You don't play that part" :rolleyes: - Trying to be all sarcastic. But eventually the manager got involved and let me get the refund. But man, that Customer Service rep really made me mad. I paid for that DVD and I expect it to be in good shape, that includes the case!

dellamorte dellamore
12-01-2003, 08:36 AM
I have a solution , and you're using it right now , the internet .

Why oh why do people still buy dvd's in the store , at inflated prices , no less , for the most part , when if , with a bit of patience , you can get much better deals by simply buying online and finding the best price .


I have a little theory as to why people still subject themselves to this retailing torture :


1. They like the abuse . they love getting pissed , and they know if they go to a store on one of the biggest " shopping " dats of the year , there will be long lines , psychotic people looking to please everyone with christmas presents , pissed off clerks making minimum wage ( or close ) , long lines , screaming kids , people with attitudes , price gouging , impatient people , and all manner of unpleasant experiences . In light of this , they still go , when all they had to do was log on and make all their purchases in the comfort of their own home . I call this syndrome , sadomasochistic goods purchasing . Don't go to the store when you know it will be a crowded , and if you go when you think it won't be , and it is , leave , you're not obligated to stay .



2. Instant gratification . People love , love to buy something and walk out the store with it . It's like a sexual rush for them , they work themselves up into this frenzy of goods purchasing , they want it now , and they want it yesterday , give me , give me , give me more , i can't get enough , i have to have it , whatever it may be . I love to see these people at the mall in this hypnotic state snatching up things they probably don't even need or maybe can't really afford , especially when i see the majority of them paying with their credit cards ( yep , they aren't actually buying it , they are borrowing " money " to buy it . Then you see them stroll around with 4 or 5 bags of junk , and they are still on the prowl for more . But , the best part , is something i've noticed recently , if you look closely , most of the people in this state of goods puchasing get this slight red tint on their face after the transaction is completed , almost like thel flush people get after sexual activity . I'm convinced they are related , inseperable , it's how retail has survived so long .



3 . They don't know they can buy the same thing , most likely cheaper , on the internet ( clothes may be an exception , cause it's always a good idea to try certain ones on ) . These people are just ignorant , shame on them for not getting with the 21st century .



4 . They like to people watch . Most times i will go to the mall to buy some dvd's or whatever , just so i can see some some hot babes , not because i think i can get a good deal ( sometimes , but it's rare ) . There is nothing like hanging out at the foodcourt and checking out hot body after hot female body strolling by with that aforementioned flush on their face . Sorry , i'm crazy like that , but just so you don't think i'm some creep , i'm just looking , it's not like i'm following them to their cars . They pass by , i take a look , and then go about my business , wait for the next one . If they are really that nice , i may have to linger my gaze just a bit , to take it all in .



5 . They like to show off how much money they have or want everyone to think they have . People love to show off , and buying a bunch of stuff is an effective way to make people think you have a lot of green , that your'e succesful .



6 . People are a bit gullible ( general staement , not saying it about shmoes ) . Every store will advertise " sales " just to get people in their stores . They always have a regular price listed ( usually slashed out ) then they have the " sale " price listed on top of that . No , the " sale " price is the price that they wanted to seel it for originally anyway . They just want you to think you're getting a deal , it's part of the little game they play . A succesful car salesman will make the person looking to buying a car feel like they're getting a deal , when in reality that's the price he wanted to sell it for anyway . Personally , i don't know why people still fall for the " on sale " advertisements anymore , it's the oldest retailing trick going , but heck until it stops working , it will never end .


That's my list for now , but , hope it was related in some way , in my opinion it is . In closing , don't subject yourself to this type of torture , if you have an internet connection ( if your'e here , obviously you do ) , and a credit card or checking account , there is no reason to buy dvd's from the store . And if you are that impatient , you can always get next day delivery at a reasonable price , and it will still probably be cheaper .

Now , i'm off to Wal Mart to see if the rumor about them selling Pirates of the Carribean dvd early are true . I heard they have been available since Saturday , so it's off to the sadomasochistic torture dome :) . Yeah , i should just buy it from an online retailer , but impatience has gotten a hold of me .

Shockwave
12-01-2003, 03:52 PM
best Buys costomer service isnt great, but Curcuit Citys is even worse. Like 20 employees in that store just standing around talking, and each time i go in it takes me 15 minutes to check out WITHOUT anyone else in line. Arrg! u have to hunt the bastards down to get them on a register!

jackson13
12-01-2003, 04:38 PM
Originally posted by dellamorte dellamore
2. Instant gratification . People love , love to buy something and walk out the store with it . It's like a sexual rush for them , they work themselves up into this frenzy of goods purchasing , they want it now , and they want it yesterday , give me , give me , give me more , i can't get enough , i have to have it , whatever it may be . I love to see these people at the mall in this hypnotic state snatching up things they probably don't even need or maybe can't really afford , especially when i see the majority of them paying with their credit cards ( yep , they aren't actually buying it , they are borrowing " money " to buy it . Then you see them stroll around with 4 or 5 bags of junk , and they are still on the prowl for more . But , the best part , is something i've noticed recently , if you look closely , most of the people in this state of goods puchasing get this slight red tint on their face after the transaction is completed , almost like thel flush people get after sexual activity . I'm convinced they are related , inseperable , it's how retail has survived so long .

Well part of that is true. I do like walking past people and seeing them look at me, wondering what I bought. And that day it was instant gratification, I walked out of the store with my dvd in one hand and a rock hard chub in the other :D (not really, but that probably would've made me Best Buy experience better, fuckers.)

Freeway
12-01-2003, 10:27 PM
I buy almost everything at the store because when it comes to DVDs, I have to have some on the first day of release so I can watch them that night, and that isn't possible to do when you order something online. They ship it that day but you won't get it that day. Tomorrow, in fact, I will buying POTC because even though I didn't like it all that much, it is on sale for cheap and I can't resist seeing Depp's outlandish performance again.

The1TrueFrog
12-01-2003, 10:27 PM
Originally posted by dellamorte dellamore
I have a solution , and you're using it right now , the internet .

Why oh why do people still buy dvd's in the store , at inflated prices , no less , for the most part , when if , with a bit of patience , you can get much better deals by simply buying online and finding the best price ....

Cause the internet charges shipping & handling and introduces the "oops what if I typed in the wrong address" feeling you get when you don't receive your DVD for a while... not that retailers are any cheaper - dvds should be much cheaper than they go for.

Psychopathic287
12-01-2003, 10:36 PM
Originally posted by The1TrueFrog
Cause the internet charges shipping & handling and introduces the "oops what if I typed in the wrong address" feeling you get when you don't receive your DVD for a while... not that retailers are any cheaper - dvds should be much cheaper than they go for.

Ahh... But Best Buy offers free shipping on almost everything, as long as it isnt a huge hassle to ship (i.e. movies, cds, games). Although If you type the wrong address theres not much they can do about that

Psychopathic287
12-01-2003, 10:41 PM
Originally posted by The1TrueFrog
dvds should be much cheaper than they go for.

I get my discount which is not a bad one at all, 5% above cost (cost being what Best Buy pays for the movies, or anything else for that matter.) I only get a few dollars off of movies, the truth is, there isnt a huge markup on movies, Best Buy only raises it a few dollars to make a little profit. It's not Best Buy that charges so much, its the people who produce the movies.

The Postmaster General
12-02-2003, 03:12 PM
How about this --

A friend bought a CD at Best Buy, and took it out to his car, opened it in the parking lot, and immediately thought that it looked wrong -- like the sleeve was on cheap paper and the images were sort of fuzzy. He looks at the CD and it's the band label printed on an AOL CD. He wonders that maybe it's still legit, and puts it in the CD player. There was no audio on the disk.

So, he walks back into the store and goes to customer service. Well, no one believed him. After he spoke to the manager, district manager, coorperate office over the course of TWO WEEKS, they finally refunded him the 18 bucks.

Take whatever you want from that story, but I make an effort not to shop there.

BakeTheMooCow
12-02-2003, 03:52 PM
Not movie related, but I bought a laptop from Best Buy in August, and I sent out the rebate forms sometime mid-September and I still haven't gotten the money back. I dunno what the fuck is up with that.

SkyNet
12-09-2003, 07:16 PM
i just wanna say that... the ad did say 5 for $25. but if you buy them seperately than you do have to pay the full amount of the DVD. Like when they have 2 for $25.. that doesnt mean that if you buy 1 it is $12.50. That is a special they have if you buy 5 of the advertised movies.

The Delfonics
12-10-2003, 01:15 AM
Im sorry to have to disagree with this whole rant. The 5 for 25 deal is very clear and it says the movies are regularly like 9.99. Its only a deal when you buy 5.

Ive always had a great service at my BB. The clerks there are SUPER hot and they are always so nice and talkative.

TheGodSon
12-10-2003, 01:31 AM
Originally posted by The Delfonics
Im sorry to have to disagree with this whole rant. The 5 for 25 deal is very clear and it says the movies are regularly like 9.99. Its only a deal when you buy 5.

Ive always had a great service at my BB. The clerks there are SUPER hot and they are always so nice and talkative.


I've also seen this deal he was talking about. I totally disagree too. You just need to learn how to read things correctly.

jackson13
12-10-2003, 11:28 AM
Originally posted by TheGodSon
You just need to learn how to read things correctly.


And you need to heed your own advice. If you would've read my first post you would've noticed that I said that nowhere in the ad, nor on any of the signs advertising the sale, that you had to buy 5 movies to get them for $5 each. That, coupled with the fact that when I worked at a grocery store, if we had a deal like that, you could get just one for $5 and not have to buy 5 for $25, along with the shoddy customer service and snooty attitude from the cashier, is basis for my rant.

Once again, in case someone didnt read what I said, THE AD DID NOT SAY YOU ABSOLUTELY HAD TO BUY 5 MOVIES TO GET THEM AT $5 EACH.

I think I cleared that up.

SkyNet
12-10-2003, 01:04 PM
Originally posted by jackson13


Once again, in case someone didnt read what I said, THE AD DID NOT SAY YOU ABSOLUTELY HAD TO BUY 5 MOVIES TO GET THEM AT $5 EACH.

I think I cleared that up.

but dude.. the ad DID NOT say $5 for $25 as you state in your original post! It says 5 for $25... that means if you buy 5 of the qualifying titles than you get them all for $25 instead of $50, half price! They always have deals that say if you buy 2 or 3 you get X amount back. Like when they release season sets.. it says... Buy any 2 seasons, get $10 back. Buy 2 for $25, not 1 for $12.50... if you only buy one it is gonna be $15.99 or $19.99... it is only if you buy BOTH movies that it is $25 ... same as here.. it is ONLY if you buy 5 of the movies listed in the ad.. do you get tem for $25!

If your beef was with the way the employee handled you, than ok (i actually dont see anything wrong with it, but dif people have dif means of handling things) But as for the sale pissing you off, i dont see that at all, and i just believe you went into the store 110% misinformed on that specific deal!

And of course i mean no disrespect, just gotta get that out of the way, as not to piss anyone off!

I also dont understand why you actually put $5 for $25 several times in your post.. that makes NO sense to me whatsoever! How can a movie be $5 for $25????

I think the more appropriate rant here should be the fact that Best Buy only had 2 lanes open on the busiest day of the year!

jackson13
12-10-2003, 02:46 PM
Obviously no one fucking understands what im trying to say. I thought, since the ad DID NOT say you had to buy 5 movies that they were $5 each. Apparently im a fucking moron or something, except everyones just to afraid to flat out say it. Im sorry I misread an ad, but when the ad doesnt tell you everything, its very easy to misread it.

Im done with this topic.

MarkItZero
12-10-2003, 03:37 PM
About 6 months ago, I went to Best Buy with my wife to help her pick out a laptop.

She walked about looking at the various makes and models attempting to find one she was comfortable with. During this time not one single employee walked up to us and asked if we needed help or advice.

When she finally found one that she wanted, we had to hunt down and practically beg for someone to help us.

When she pointed out her choosen model to the employee, he responded that they didnt have any more of the brand. So she pointed out her second choice, and he again responded that they didnt have anymore of that brand. So I asked which models they did have, and upon glancing down the row of laptops on display he replied that they didnt have any of the laptops that they had on display.

He then proceeded to tell us that it wasnt a good time to buy a laptop anyways and that we should come back in a few months!

So we left the store and took our business elsewhere.

Now I wonder, what kind of moron would tell somebody who was interested in spending close to $2000 at their store that it wasnt a good time to buy. Fucking dipshit.

Conclusion: Best Buy sucks and they employee half-wits.

SkyNet
12-10-2003, 03:55 PM
Jackson.. noone was calling you a moron... we were simply sayin we think you misread the ad... which happens to us all at some point or another! we were just tryin to explain our thoughts being respectful and all! Sorry if you felt you were gettin attacked or whatever... but nah wasnt like that (from me at least)

TheGodSon
12-10-2003, 04:49 PM
I think when you look at an ad. You have to look at it as it is. Not less or more. 5 for $25. That's what it meant. Not 2 for 10 dollars or 1 for 5 dollars. It means 5 or 25 dollars. Pretty simple actually. I don't believe Best Buy is at fault for this.

bowieee
12-11-2003, 02:46 AM
Best Buy is the best store on the face of the planet...

I'll stand by that remark.

JohnTheHenchman
12-11-2003, 03:24 AM
At target when we advertise 2 for $20, you can get it for ten bucks if you just wanted one of the movies.

Backstabba
12-11-2003, 07:03 AM
I think I saw a add for the target 1, or was it best buy, it said I could get American History X and Full metal jacket for 20$...is that target or bestbuy?

jackson13
12-11-2003, 10:43 AM
Originally posted by JohnTheHenchman
At target when we advertise 2 for $20, you can get it for ten bucks if you just wanted one of the movies.


Thank you! Thank you! Thank you!


This was my point all along. There was no mis-reading the ad since it said nowhere that you had to buy all 5 to get them at $5 each. I figured since other stores do this and you can only buy one for $5 or 2 for $10 or whatever, that the exact same scenario applied. Turns out it didnt, and since I wasnt given a solid explanation from the cashier, or the manager who didnt even say anything to me, that was the basis for my entire rant!

SkyNet
12-11-2003, 01:41 PM
just a question Jackson:

Di you wind up purchasing When Harry Met Sally? Or did you just make it out of the store with 28 Days Later?

MarkItZero
12-11-2003, 02:23 PM
Originally posted by SkyNet
Or did you just make it out of the store with 28 Days Later?

If I know Jackson, I am guessing he left the store with the '28 Days Later' DVD and the cashier's blood on his knuckles.

But since I dont actually know Jackson, I suppose anything is possible. :D

jackson13
12-11-2003, 04:28 PM
No, no, there was no blood shed. I left with just 28 Days Later. WHMS, while I love it, wasnt worth all of that hassle and headache.

Grebdron
12-11-2003, 06:50 PM
I think Jackson's right. In grocery stores, when a product is advertised as say 10 for $10, you can buy 1 for $1, 2 for $2, etc.

I think by law actually teh ad should have stated "5 for $25. Regular price for less than 5." I've seen ads that do that.

BakeTheMooCow
12-11-2003, 08:09 PM
A similar thing happened to me, MarkItZero

I was in the Skokie store, and I looked at all the laptops they had on display. It took me ages to find a guy who worked there, and when he finally came, he said they didn't have the one I wanted. So I asked for another, and they didn't have that either. In short, they had all the laptops with really bad deals. I was about to leave, but I noticed a sign that said "Offer ends 09/17" (or something to that effect) and it just happened to be that date, so I asked the guy if prices would go up after today, and he said yes.

I asked him to look through the records and see if any of their outlets had any of the laptops I wanted. There was only one left in ONE outlet in fucking Schaumburg. It was about one hour to closing and I jump in my car and drove all the 45 minutes or so to Schaumburg and bought the damn thing.

Two days later, I go into the Skokie outlet to get an ethernet cord, and the same laptop I bought is marked 100 dollars LESS. I find the guy I talked to earlier, and at first he shrugged it off, but then he heard me out and the store gave me 100 bucks.

I still go there to get CDs and batteries and stuff, but not for any major purchases. And like I said, I still haven't gotten any money back from rebates. Best buy does indeed suck.

jackson13
12-11-2003, 11:28 PM
Originally posted by Grebdron
I think Jackson's right. In grocery stores, when a product is advertised as say 10 for $10, you can buy 1 for $1, 2 for $2, etc.

I think by law actually teh ad should have stated "5 for $25. Regular price for less than 5." I've seen ads that do that.

Thank you sir. Glad to see someone else understands my rant and what I meant.

Today at the grocery store, 1/2 gallon cartons of milk were on sale for 5 for $5. We didnt need 5, so we got just 2. Guess what? We got them for a dollar each! :eek: It didnt say anywhere in the ad or on any of the signs that you had to buy 5 to get them for $1 each, but we bought 2 and they were! :eek: No one threw a fit and everyone throughoughly understood what was going on! :eek: Why couldnt Best Buy have been the same way? Because they SUCK!



Btw, that above, while being a true story, is extreme sarcasm, except for the Best Buy sucking part, thats true. ;)

JohnTheHenchman
12-12-2003, 01:23 AM
It's a good dvd for the regular price anyway, but yea, in my opnion what they did was screwy.

Jim H
12-12-2003, 02:10 AM
Originally posted by jackson13
Thank you! Thank you! Thank you!


This was my point all along. There was no mis-reading the ad since it said nowhere that you had to buy all 5 to get them at $5 each. I figured since other stores do this and you can only buy one for $5 or 2 for $10 or whatever, that the exact same scenario applied. Turns out it didnt, and since I wasnt given a solid explanation from the cashier, or the manager who didnt even say anything to me, that was the basis for my entire rant!

It's entirely up to the store. Almost all grocery stores will do that with "buy 1 get 1 free sales" - it's really just 50% off. But, in my experience, this is not usually the case with DVDs at stores. I can see why you'd think that though, and I think Best Buy probably should have had some fine print in there somewhere. Personally, I would of assumed you had to get 5, though.

MarkItZero
12-12-2003, 09:43 AM
Originally posted by BakeTheMooCow
I asked him to look through the records and see if any of their outlets had any of the laptops I wanted. There was only one left in ONE outlet in fucking Schaumburg. It was about one hour to closing and I jump in my car and drove all the 45 minutes or so to Schaumburg and bought the damn thing.


I hate having to drive out to the suburbs. Its like a whole different world out there. Scary! :eek: :D

Grebdron
12-12-2003, 11:05 AM
Originally posted by BakeTheMooCow
A similar thing happened to me, MarkItZero

I was in the Skokie store, and I looked at all the laptops they had on display. It took me ages to find a guy who worked there, and when he finally came, he said they didn't have the one I wanted. So I asked for another, and they didn't have that either. In short, they had all the laptops with really bad deals. I was about to leave, but I noticed a sign that said "Offer ends 09/17" (or something to that effect) and it just happened to be that date, so I asked the guy if prices would go up after today, and he said yes.

I asked him to look through the records and see if any of their outlets had any of the laptops I wanted. There was only one left in ONE outlet in fucking Schaumburg. It was about one hour to closing and I jump in my car and drove all the 45 minutes or so to Schaumburg and bought the damn thing.

Two days later, I go into the Skokie outlet to get an ethernet cord, and the same laptop I bought is marked 100 dollars LESS. I find the guy I talked to earlier, and at first he shrugged it off, but then he heard me out and the store gave me 100 bucks.

I still go there to get CDs and batteries and stuff, but not for any major purchases. And like I said, I still haven't gotten any money back from rebates. Best buy does indeed suck.

Can't you get a rain check if they are out of a sale product? I wouldn't have driven the hour. I'd have made them honor the price once they got the product back in the store.

SkyNet
12-12-2003, 05:04 PM
Originally posted by Grebdron
Can't you get a rain check if they are out of a sale product? I wouldn't have driven the hour. I'd have made them honor the price once they got the product back in the store.

Thats where the stores like Best Buy suck ass.... if an item is on sale they NEVER give you a raincheck for it if they are out of stock of said item! Basically their philosophy is "First Come First Serve" if it isnt on sale.. than they will give you a raincheck.. .and all that means is they will call you when one arrives.. you wont get the same price! Its a fuckin game they play!

chasingbanky
12-12-2003, 05:47 PM
Originally posted by Invincible
I dont think Circuit City is more expensive. Sometimes City is cheaper, and sometimes they're both the same in prices.

Indeed....I got Usual suspects there for Fuckin 10 bucks!!! Also dude Jackson when harry met sally is only like 6 bucks at wal-mart all year around :D

Jim H
12-13-2003, 12:12 AM
Originally posted by chasingbanky
Indeed....I got Usual suspects there for Fuckin 10 bucks!!! Also dude Jackson when harry met sally is only like 6 bucks at wal-mart all year around :D

Ah yes, Wal-Mart's $5.88 bin. Too bad Wal-Mart is the spawn of Satan.

rilocay
12-13-2003, 06:53 AM
I have found that in one chain of stores in Australia, if they have a sale of eg All games half price, they will only keep the shittest, least sold games out to buy, the good ones, the will put away so customers cant buy them. i noteced this when i went to buy luigi's mansion for that exact deal, i saw it the day before, with plenty of copies,and then first hour next day with discounts they were all gone. plus a few of the stores staff are real assholes.

Blue Ig
12-21-2003, 12:43 PM
I hate how Best Buy doesn't have the movies or CDs that I like. I went to three different stores looking for May on its release day. I ended up buying it online.

I may sound like some anti-mainstream rambler, but I have yet to see Texas Chainsaw Massacre at Best Buy!! They have parts 2 and 3, but not the re-released DVD of the original.

Inglorious
12-21-2003, 12:55 PM
I happen to love and adore Best Buy! They are very friendly here in Utah. And I just love the selection and the way they keep their inventory in stock. Very worthy store. But I can see your dilemma Jackson.

vtadave
12-22-2003, 06:56 PM
and he says "No, WHMS is 9.99 because in order for it to be $5 for $25, you have to buy 5". So I say, "It doesnt say that anywhere in the ad, nor on any of the signs advertising that is is $5."

Lol...hey genius, it says FIVE FOR $25, not 1 for $5.

charliebobo
12-22-2003, 07:26 PM
Sorry, jackson, but I think you're wrong. If it said 5 for $25, it's implied that the DVD cost 5$ each only if you buy 5 of them; otherwise, why would they write "5 for $25"???? Couldn't they just write "DVDs cost $5 each"???

Psychopathic287
12-22-2003, 11:33 PM
I've actually been checking the ad recently, and on the last 3 for $30 deal they had last week...
Right underneath the words"3 for $30" in small print, it said "Individually priced at $14.99"

jackson13
12-23-2003, 12:13 AM
Originally posted by vtadave
Lol...hey genius, it says FIVE FOR $25, not 1 for $5.

lol....hey Mr. Disrespectful, I think I found that out!

Some people need to READ THROUGH TOPICS before replying.

If you had bothered to read through this topic, you'd realize that I found out Best Buy isnt like my local grocery store that when they have $5 for $25 sales, you can get just one for $5.

I dont think this topic is ever going to die! I thought we were all done discussing all of this!

SykkBoy
12-23-2003, 02:53 PM
I've always had good experiences at Best Buy...I actually found the Meatman cd I had been looking for "We're The Meatmen...and You Suck" as well as the unrated "Requeim For A Dream" DVD an I've also had the fortune of a helpful clerk that had taken the time to call another store when the e-machine I was buying for my kids wasn't available at that store.

I've had a few instances where I needed help and no one was around, but for the most part, I've always had good service at BestBuy. Maybe it just ranges from store to store or those stores were caught on a bad day....and not every employee can be good ;-))

Jim H
12-23-2003, 04:11 PM
Originally posted by jackson13
lol....hey Mr. Disrespectful, I think I found that out!

Some people need to READ THROUGH TOPICS before replying.

If you had bothered to read through this topic, you'd realize that I found out Best Buy isnt like my local grocery store that when they have $5 for $25 sales, you can get just one for $5.

I dont think this topic is ever going to die! I thought we were all done discussing all of this!

Yeah, that was a pretty mean way of stating it.. Pretty much every grocery store DOES do its "buy 1 get 1 free" sales that way, so I think this misunderstanding was very understandable - and Best Buy should probably include a couple dozen characters in small print to ensure this kind of thing doesn't happen. I've known other people who've made the same mistake.