My Rant About YOU the Customer, & Why It Sucks to Work at a Video Store. [Archive]

Lindsey

11-09-2005, 06:50 AM

So yesterday I got this 'Congratulations' card from work, commending me for my one year anniversary, working at Hollywood Video. I then thought to myself, "How sad, I've actually been here for a year." Working at a video store may seem fun, but in reality, it fucking sucks. You deal with assholes and morons all day, and it get's tired after a while. Since I've been there for a year, I have a couple of thing's that I'd like to share with everyone. Some of these things piss me off, while others may be a learing tool for you guys, as customers...so you can avoid doing them the next time you rent a video! Haha...

1.) H.G. Wells' War of the Worlds is NOT the one with Tom Cruise. Yes it may be on the New Release wall, but seriousky folks. Do you really think the Tom Cruise version would have come out on video so fast?

2.) Late fees are your own damn fault. You have 5 days to watch it. If you can't get it in on time, tough luck!

3.) When I ask you for your phone number, (So I can access your account) don't give me a lame response, such as: "Why, are you going to call me later?" Or, "You should already know it, you called me last night!" They think they're being so original too, that's the best part!

4.) Don't push in the DVD's on the shelf. We have to straighten every bay each night, and it's a pain in the ass when someone pushes them all in. Bastards...

5.) Don't threaten me by going to Blockbuster. I could care less. If customers get mad about our store, their response is usually "Well we're going to Blockbuster!" Ha, who gives a shit! That's one less asshole to deal with. I don't care where you rent! It's not going to hurt me any!

6.) Please use the bathroom, BEFORE you come renting movies. I swear, not a day goes by without someone saying, "Hey, do you guys have a restroom?" It wouldn't be so bad, but since they're employee only bathrooms, we have to escort the customer and unlock the door for them. I finally got fed up with it, and I now tell people that it's broken.

7.) I've never had such a hatred towards children, until I started working at Hollywood. Kids will scream and bitch at their parents, because they want candy or they didn't get the video that they wanted. Take the kid outside if they start to scream. I sure as hell don't want to listen to it, and I'm sure the customers behind you don't want to hear it either.

8.) If the movie is subtitled, on the front of the barcode it will say SUB. We get a lot of people that bring DVD's back, because they didn't know it wasn't in English. Some people won't even give it a chance. I for one love foreign movies, but people are just too lazy, or they can't read, or they're just too stupid to watch a subtitled movie.

9.)A display box means that we have no more copies left. Don't bring up the damn case, expecting us to have it behind the counter. Half of the time customers think they have the rental in their possession, but in actuality, they have the damn display box. Come on people! Obviously the case feels lighter, there's no bar code, no lock, and it says "Display box only". DUH!

10.) New releases come out every Tuesday. NO you can't rent them at midnight on Monday, NO we can't reserve copies for you, and NO, not every new relases is guaranteed to be in stock. Sheesh.

11.) I hate explaining the plot of a movie to someone. Read the back.

12.) I also hate when a customer says, "What are some good movies?" I'll be like, "Well, what kind of movies do you like?" Then they reply "Uhh, I don't know. I like a lot of movies!" Okay then, that sure helps me out a lot. Then when I do recommend something, they turn their nose up. I actually recommended "The Professional" to this guy once, but he didn't believe me that it was good, because apparently "Girls don't have good taste in movies." Ha. He can lick a dick for all I care.

13.) When movies are in 'stacks' waiting to be put back on the shelves, please ask for some assistance if the movie you want is in there. Customers will try to grab one, resulting in the whole stack falling over. It's kind of like the game Jenga, only people don't know what they're doing, and they fuck everything up.

14.) When you walk through the door, we're supposed to greet you with a loud "Hey!", or "Hi!". I EXPECT you to say hi back. It's the nice thing to do. If someone doesn't respond back, I'll push it until I do. I'll hunt them down if I have to...just so I can get the 'hi' from them... Yeah, it can be annoying, but I deserve a hi back. hehe...

15.) If I've dated you, or if if we had a one night stand, please rent somewhere else. It's quite awkward...trust me. I've actually dated 2 Game Crazy employees, and one co-worker. They quit soon after the break-up. haha...

I know there's a lot more, but I'll leave my list at that for now...

Here's my final message to all the assholes that piss me off at work...

http://img.photobucket.com/albums/v67/Bikini_Babe06/HollywoodVideo.jpg
Haha, isn't that a hot picture of me? :p

gorysnoopy

11-09-2005, 09:19 AM

~Applauds~

Well said!!

SpongeBod

11-09-2005, 09:20 AM

My response to video store employees.

1.) H.G. Wells' War of the Worlds is NOT the one with Tom Cruise. Yes it may be on the New Release wall, but seriousky folks. Do you really think the Tom Cruise version would have come out on video so fast?
Most people have real jobs with families to care for, and bills to pay. Not everybody's top priority is to keep up with video release dates.

2.) Late fees are your own damn fault. You have 5 days to watch it. If you can't get it in on time, tough luck!
Netflix = No Late Fees & No Angry Teenage Employees

3.) When I ask you for your phone number, (So I can access your account) don't give me a lame response, such as: "Why, are you going to call me later?" Or, "You should already know it, you called me last night!" They think they're being so original too, that's the best part!
Yeah, those jokes are about as original as giving the finger when your picture is being taken.

4.) Don't push in the DVD's on the shelf. We have to straighten every bay each night, and it's a pain in the ass when someone pushes them all in. Bastards...
Work? A pain in the ass? You got to be the only one that thinks that about their job. Of course, straightening DVDs does sound really tough.

5.) Don't threaten me by going to Blockbuster. I could care less. If customers get mad about our store, their response is usually "Well we're going to Blockbuster!" Ha, who gives a shit! That's one less asshole to deal with. I don't care where you rent! It's not going to hurt me any!
Yeah, Blockbusters employees suck too.

6.) Please use the bathroom, BEFORE you come renting movies. I swear, not a day goes by without someone saying, "Hey, do you guys have a restroom?" It wouldn't be so bad, but since they're employee only bathrooms, we have to escort the customer and unlock the door for them. I finally got fed up with it, and I now tell people that it's broken.
Hey, I left you surprise in the Special Interest section

7.) I've never had such a hatred towards children, until I started working at Hollywood. Kids will scream and bitch at their parents, because they want candy or they didn't get the video that they wanted. Take the kid outside if they start to scream. I sure as hell don't want to listen to it, and I'm sure the customers behind you don't want to hear it either.
Kids tend to get antsy when they're waiting in a store for an hour. This problem could be solved if the employees would get their thumb out of thier ass and move faster than two miles an hour.

8.) If the movie is subtitled, on the front of the barcode it will say SUB. We get a lot of people that bring DVD's back, because they didn't know it wasn't in English. Some people won't even give it a chance. I for one love foreign movies, but people are just too lazy, or they can't read, or they're just too stupid to watch a subtitled movie.
Sorry...no habla ingles

9.)A display box means that we have no more copies left. Don't bring up the damn case, expecting us to have it behind the counter. Half of the time customers think they have the rental in their possession, but in actuality, they have the damn display box. Come on people! Obviously the case feels lighter, there's no bar code, no lock, and it says "Display box only". DUH!
Sometimes it's hard to believe that you are actually out of Hitch.

10.) New releases come out every Tuesday. NO you can't rent them at midnight on Monday, NO we can't reserve copies for you, and NO, not every new relases is guaranteed to be in stock. Sheesh.
I don't know about that. I just had a new release. It's over in the Special Interest section.

11.) I hate explaining the plot of a movie to someone. Read the back.
Um...What is Batman Begins about?

12.) I also hate when a customer says, "What are some good movies?" I'll be like, "Well, what kind of movies do you like?" Then they reply "Uhh, I don't know. I like a lot of movies!" Okay then, that sure helps me out a lot. Then when I do recommend something, they turn their nose up. I actually recommended "The Professional" to this guy once, but he didn't believe me that it was good, because apparently "Girls don't have good taste in movies." Ha. He can lick a dick for all I care.
Why don't you just tell the customer the truth, and tell him that everything that he hasn't seen is checked out right now.

13.) When movies are in 'stacks' waiting to be put back on the shelves, please ask for some assistance if the movie you want is in there. Customers will try to grab one, resulting in the whole stack falling over. It's kind of like the game Jenga, only people don't know what they're doing, and they fuck everything up.
Yes, leave the stack alone. The speedy employees will put the movies on the shelf as soon as they are not so swamped with two customers.

14.) When you walk through the door, we're supposed to greet you with a loud "Hey!", or "Hi!". I EXPECT you to say hi back. It's the nice thing to do. If someone doesn't respond back, I'll push it until I do. I'll hunt them down if I have to...just so I can get the 'hi' from them... Yeah, it can be annoying, but I deserve a hi back. hehe...
Hello...Can I use yor restroom?

15.) If I've dated you, or if if we had a one night stand, please rent somewhere else. It's quite awkward...trust me. I've actually dated 2 Game Crazy employees, and one co-worker. They quit soon after the break-up. haha...
It's true. It can be awkward when someone you had a one night stand with comes in the store, and rents Sin City. Then asks you if you know how to get rid of syphilis.

http://img.photobucket.com/albums/v67/Bikini_Babe06/HollywoodVideo.jpg
Nice photo, I hope that Pepsi is diet. :D

bourahioro

11-09-2005, 09:31 AM

at first I thought you were trying to be witty, or perhaps you knew the person who posted (who I might add is a moderator), now I just think you are immature, and that you have no place on a site like this, responding to posts that reflect a person's point of view, and then attacking them at the bottom? lame - get a life.

http://img.photobucket.com/albums/v67/Bikini_Babe06/HollywoodVideo.jpg
Nice photo, I hope that Pepsi is diet. :D [/B][/QUOTE]

A.J. Hakari

11-09-2005, 10:08 AM

Originally posted by Lindsey
3.) When I ask you for your phone number, (So I can access your account) don't give me a lame response, such as: "Why, are you going to call me later?" Or, "You should already know it, you called me last night!" They think they're being so original too, that's the best part!

You're lucky. I get people who don't know their own phone number, and their excuse is, "Well, I don't call myself, do I?"

*slaps head several times*

BorderEevilIII

11-09-2005, 10:17 AM

I dunno why ppl give attutude when bein asked for their phone numbers. Even the mom & pop stores use the same/similar procedure when ya wanna rent movies out. Sheeesh!
Also I have a similar situation at work when customers wanna use/ ask "Do We Have A Bathroom" ?... The mall that I work at does NOT have a readily available bathroom facility so we always get asked, "Where Is The Bathroom" cuzzz they ain't usin ours. :D

cocksmokinclerk

11-09-2005, 10:38 AM

kudos lindsey, i work at hollywood video too i'm actually approaching my 3 year anniversary *sigh* i understand your pain completely, spongebod: FUCK OFF! customers who act like that are assholes and someone needs to teach them a lesson, yeah the jobs sucks and shes not the only person who thinks it, we have to put up with dickheads like you on a daily basis for min. wage, what do you do? and how much do you get paid? look i'm not trying to make enemies but you badgering her for everything she says is pretty low, and calling her fat yeah real mature dumbass (thanks for backing this point bourahioro) , the fact of the matter is people are idiots that would rather ask us everything than look for themselves, we have a sign in our store that says "all rentals 5 days" i've had more than a handful of people stand right in front of it, look at me, and ask "how long do i get to keep this?" this is one reason why clerks is my favorite movie, and calling her unorigional pssh you weren't to origional yourself ya know, how will i teach you a lesson? i would prolly give you a shitload of late fees, you dont know if i can do that or not do you? maybe report you to a moderator (oh we seem to have one right here) for being a dumbass (not sure that would fly but..), look this girl needed to vent, and you telling her that it was unsubstantiated when you have no prior experience in this field is just plain ignorant

thedudeman69

11-09-2005, 11:10 AM

Damn, and I want to apply for a job at one? :eek:

outsyder

11-09-2005, 11:56 AM

Great rant.

*golf clap*

TheDeadWalk

11-09-2005, 11:57 AM

The rental store I go to, people sign their names on the sheet and leave their account number on it as well.

Stupid fucks with loads of late fees just memorize the numbers on the sheet and come back in and rent off of someone else's account! And rack up $50 in late fees on THEM!

They really need a new system.

BigSugar

11-09-2005, 12:31 PM

When I worked at a video store, I had people ask for moveis that weren't even in theatrical release yet. But the one she left off- the absolute fucking worst- is the people who stand by the counter FOR HOURS waiting for someone to return a movie! I saw a guy do six hours one time waiting for "Friday." It still gives me nightmares.

slasherfan

11-09-2005, 01:10 PM

Display cases??? You must do things differently over in the US. Over here we have the tapes behind the counter and you have to take the cover up to rent it.

BorderEevilIII

11-09-2005, 01:15 PM

Originally posted by slasherfan
Display cases??? You must do things differently over in the US. Over here we have the tapes behind the counter and you have to take the cover up to rent it.

Not all rental places are like Hollywood & Blockbuster. This one mom and pop store that I go to has the actual boxes out and when you take it up to the counter the clerk retrives the actual movie for you. So if you see a card of the title for the movie and no boxes that means the movie is OUT or they have not filed the box of whatever it is back if it came back. A person would be an idiot bringing up a blank card of the movie expecting to have the movie available.

A.J. Hakari

11-09-2005, 01:24 PM

Originally posted by BigSugar
When I worked at a video store, I had people ask for moveis that weren't even in theatrical release yet. But the one she left off- the absolute fucking worst- is the people who stand by the counter FOR HOURS waiting for someone to return a movie! I saw a guy do six hours one time waiting for "Friday." It still gives me nightmares.

Same here. I had people asking if we had UNLEASHED yet...back in fucking January.

Servo

11-09-2005, 01:43 PM

I usually don't read rants like this, but seeing as to how I could relate, I gave it a chance.

I worked at Blockbuster Video for a year, and I've been through every single one of those situations and then some - the worst was when my co-worker and I told a guy we were out of a certain film (on christmas eve) and he started bitching at us about our attitude on Christmas Eve. So, I know exactly where you're coming from.

Let's face it: work sucks. So the best any of us can do is make the best out of things.

It could be worse. You could be working at a buffet style restaurant in China at a university where you're only paid 25 cents an hour and have to sleep in a one bedroom apartment that you're sharing with 5 other people and your pathetic excuse for a bed is a long piece of lumber covered with a few bedsheets. This girl I met in China, Mandy, lives exactly that life.

Looking back at my days in Blockbuster, I look at all of the annoying things, the things that made my blood boil, the asshole customers who complained about late fee's, and part of me misses that...granted, it's a very small and sentimental part. These days I work on three film projects at a time, help organize mission trips to other countries, and other school projects that I'm EXPECTED by people that respect me to help out with. I'm telling you, there are times where I wish I could just walk up and down aisles, adjusting DVD cases. I'm not saying I would trade it, hell no.

But it's jobs like these, dealing with asshole customers, listening to whining kids, etc. etc. that builds character. Let it build positively, learn from it. And it's not like you're alone. You have co-workers who are in the same boat as you are. Make the best of it, have a good time. If someone acts like an asshole, be as nice as possible. That truly makes you better than them.

cocksmokinclerk

11-09-2005, 01:46 PM

Originally posted by BigSugar
When I worked at a video store, I had people ask for moveis that weren't even in theatrical release yet. But the one she left off- the absolute fucking worst- is the people who stand by the counter FOR HOURS waiting for someone to return a movie! I saw a guy do six hours one time waiting for "Friday." It still gives me nightmares.

this always pisses me off too, i like it when people ask me if i expect any back in the next 15 min., like i know what time people bring there shit back

Lemmywinks

11-09-2005, 02:01 PM

I worked at blockbuster for 2 months. I dealt with all that shit and then some. I was working at blockbuster, and the law firm I work at now. It sucked. I hated my co-workers, hated my boss, and hated the customers, so one day I just called my manager and said, "yea, I'm not coming back." I never did. My manager was pissed, and even threw profanities at me. I'm waiting at least 2+ years before I go into that blockbuster again. I want to live.

jackson13

11-09-2005, 02:22 PM

Lindsay, ignore spongebod and his comments. Obviously someone forgot to wash the sand out of their vagina today.

I used to work in a video store (hated it and loved it, it was one of those jobs) and I agree with everything you ranted about.

I have one that always pissed me off too though: Stupid employees who work there and dont know shit. I lost track of how many times one of my co-workers would call me at home to ask me about a movie, or with some other movie related question, because they were too lazy to look it up.

This happened once almost 3 years after I had quit the place and it royally pissed me off. The phone rang one day and I read the caller I.D. and it read "Haycraft's Video" and I thought to myself, "I quit there a long time ago, and have rented from there maybe once or twice since then, what the fuck do they want?" But I answered it and it went like this:

Josh: "Nathan? Hey, its Josh. Whats up man?"

Me: "Hey, not much. What do you want?"

Josh: "I got a question about a movie, do you think you could answer it?"

Me: "Sure, shoot."

Josh: "Ok, it just came out and the guy from 'Ransom' in it."

Me: "Mel Gibson hasnt had a movie come out lately."

Josh: "No, not Mel, the other guy in it. He was in Forrest Gump too."

Me: "Oh, Gary Sinise."

Josh: "Who? He was the crippled guy."

Me: "Yeah, Gary Sinise, trust me."

Josh: "Well, it just came out. Is it on video yet? (He works in a fucking video store!)"

Me: "The only movie he has been in that has come out lately is 'Imposter' and that came out in theaters like 2 weeks ago. There's no way its on video yet. You could've just typed the title into inventory to see if it was out yet."

Josh: "Yeah but I didnt know the title, I knew you would. When do you think it'll be on video?"

Me: "Dude, I dont know. You're the one that works in a video store. Take the title and look it up. I gotta go. Dont call me for stuff like this anymore, its been 3 years since I worked there man."

Josh: "Alright, bye then."

Laziness fucking pisses me off. Here he was, at work, too lazy to do his own job and he called me to ask for help, and I didnt even fucking work there anymore! I can tell you are a hard worker because you deal with and know all about all of the frustrations that go on. Lazy people dont care cause they dont know shit, and I'm sure you have to deal with that all the time.

TylerDurden182

11-09-2005, 03:18 PM

I also work at a Hollywood Video and I am on the verge of killing every customer that comes in. Most of them are so FUCKING STUPID. I agree with your rant completely Lindsey. I also agree with Cocksmokinclerk when he says FUCK OFF Spongebod.

chinton

11-09-2005, 04:01 PM

I used to work at Hollywood Video. I honeslty think when people go to video stores a whole different and uglier side of their personality comes out.

My personal favorite/horrible experience was a couple days before Christmas. Picture this. Its snowing. The place is packed with grumpy people and suddenly three out of the five workers decide not to show up cause theyre sick. So its just me and and the other guy who new by the way. On top of that the manager has to run for an emergency thereby I become manager despite the fact I have no idea what that means. We have two rows of customers all the way to the back and THEN the credict machine goes down and guess what everybody wants to pay in.

ChemicalRomance

11-09-2005, 04:42 PM

Made me giggle!

bigred760

11-09-2005, 05:23 PM

Damn, this is the second rant I've read where people are bitching about their jobs at a video store or movie theater. What the hell else is there to do there? Your job is is like 80-90% customer service.

Now, I do agree with your late charge bit, but the rest I would figure would come with the job.

I don't think these customers are deliberately trying to be - what are in your opinion - assholes, bastards, pains in the ass; they're just in there looking for a movie to watch. They don't keep up with every single DVD/video release that comes along. They want your opinion on what's good to watch - feel flattered for crying out loud - tell them a good movie you've watched recently. Doesn't sound too freakin' hard.

Hell, it sounds like you get pissed every time a customer walks up to you; maybe that's why they don't want to ask for your help when they're tipping over the DVD stack. Maybe you should try to avoid putting them in a stack to begin with.

Not everybody thinks about going to bathroom as they leave their home or office. Maybe you're a stop on the way through several chores.

Oh no, straightening out DVD shelves - sounds like strenuous work. Something tells me you'd have to do that at the end of every night regardless.

Some people actually prefer human interaction and opinion then reading what is on the back of a box.

Didn't realize there was a list of rules that came along with entering a video store. God forbid that a customer gets some courtesy from the employees working there. It's a customer service job for the most part for crying out loud; you're going to need to talk to the customers and deal with them. Don't like it - quit. Go flip burgers or serve fries or something.

And congratulations on your anniversary.

Lindsey

11-09-2005, 05:23 PM

Originally posted by SpongeBod
My response to video store employees
<instert bullshit here>

If you want to last much longer on this site, I'd advise you NOT to insult a Moderator. Thanks.

Lindsey

11-09-2005, 05:37 PM

Originally posted by bigred760
Don't like it - quit. Go flip burgers or serve fries or something..

Wow, thanks. That's not quite the response I was going for. This is the RANT section... This is where you can bitch about things, so that is exactly what I did. I gave a list of all the negative things about the job, but it's not like I loathe it 100%. If you don't agree with me, that's fine...you're entitled to your own opinion. But I'm not a bitch and I am a good worker. Even though it may seem like I don't give a shit, I do. :)

bigred760

11-09-2005, 05:43 PM

Never called you a bitch; never called you a bad worker, never said you didn't give a shit. It just seemed to me that most of your rantings about the job was stuff that seemed like it would come with the job.

I do agree with your late fee thing, and I do know that customers can be assholes (threatening to go to Blockbuster) and clueless sometimes. And just so you know I do say "Hey." back when I'm greeted.

I can rant too. :D

Lindsey

11-09-2005, 05:54 PM

Haha.. No, wasn't implying that you called me a bitch or what not. I was just stating that in general. :)

cocksmokinclerk

11-09-2005, 05:56 PM

Originally posted by jackson13
Lindsay, ignore spongebod and his comments. Obviously someone forgot to wash the sand out of their vagina today.

spongebod we've got to get that sand outta your vagina, thanks jackson that was to good, lindsey: shes got the power dont fuck with her

Draccoca

11-09-2005, 06:03 PM

I miss my job at a mom and pop video store. The account system was phone number, but when they would sign up we would ask for an address, driver's licence, and we would take a digital photo and place it on the computer.

I had one guy who was getting madder and madder the more he signed up, he's like "why do you need my address?" I go "so we know right where our stuff is."
"Well why the phone number?"
"The phone number is your account number and how we can contact you about problems with the account"
"Why the driver's licence?"
" Because it's the only piece of photo id we are allowed to ask for to prove it is you, and also so in the unlikely case of someone stealing our stuff we can track you down?"
"well why the photo?"
"So you and only you can use this account"

Well with that he get severly irrate and starts saying it's easier to get in fort knoks then it is to rent a movie from us and such. So as he's storming out i'm like goodbye jerk off go somewhere at least here your account is more secure then Roger's or blockbuster and at least we don't ask for a credit card.

slasherfan

11-09-2005, 06:09 PM

http://images.amazon.com/images/P/B00000IQC8.01._SCLZZZZZZZ_.jpg

SpongeBod

11-09-2005, 06:57 PM

Originally posted by Lindsey
If you want to last much longer on this site, I'd advise you NOT to insult a Moderator. Thanks.
Damn! I sure am hated now.
Look they were just jokes. They might have been lame jokes, but thats all they were.

It does annoy me a little that I spend money every week renting videos.
And I find out that the employees think I'm an asshole and want me to lick a dick.

aerocrystallake

11-09-2005, 07:09 PM

Damn man, I'm sorry to movies aren't free. I support this rant 100%! I work at a Hollywood video as well. For all you assholes out there giving Lindsey trouble, stop because you can't relate. It may not LOOK like a hard job but it can be. You don't understand the stress and frenzy that is Friday and Saturday night. People want their movies like it's their fucking birthright. I hate it when people bring display cases up because they are being ignorant and lazy. Organizing movies on a shelf can be difficult, especially the children's sections. So don't tell us we have an easy job because you have no idea.

jackson13

11-09-2005, 07:12 PM

Originally posted by SpongeBod
Damn! I sure am hated now.
Look they were just jokes. They might have been lame jokes, but thats all they were.

It does annoy me a little that I spend money every week renting videos.
And I find out that the employees think I'm an asshole and want me to lick a dick.

The "jokes" weren't funny dude. And if they were jokes, you shoulda pust somewhere in your post something along the lines of "By the way, im just joking."

And the Diet Pepsi thing was just uncalled for. Even if it was a joke.

Lindsey

11-09-2005, 08:06 PM

Originally posted by SpongeBod
And I find out that the employees think I'm an asshole and want me to lick a dick.

Oh come on! Your'e only an asshole if you act like one... I didn't say that everyone is.

And about the diet pop comment... FYI, I actually have a great body. So I can drink whatever the fuck I want. :)

Draccoca

11-09-2005, 08:54 PM

Originally posted by Lindsey
I actually have a great body. So I can drink whatever the fuck I want. :)

Yes you do, do you need a boy friend? But alas your a pepsi drinker and I'm a coke drinker so it can never happen.

just kidding, but you do have a great body.

jackson13

11-09-2005, 09:12 PM

Originally posted by Draccoca
just kidding, but you do have a great body.

To paraphrase 'Office Space':

"You're goddamn right she does!"

outsyder

11-09-2005, 09:47 PM

Originally posted by jackson13
To paraphrase 'Office Space':

"You're goddamn right she does!"

*Remembers countchocula's old avatar*

:D

The Postmaster General

11-10-2005, 01:59 AM

I used to work at Suncoast Video, and a lot of this same stuff happened - but go figure, I only ever got annoyed at the two ladies who ran the place, and LOVED dealing with the customers, despite their obvious impairments from time-to-time.

People are annoying - no doubt. Though, I have had MUCH MORE difficulties being on the customer's side of the counter than vice-versa. HOLLYWOOD VIDEO has always been straight with me, but I've had some pretty insane interactions at BLOCKBUSTER - most notably having the manager threaten to kick me out of the store because I pointed out that there was no one else in the store when I was asked to go stand in line....

...yeah. That pretty much made up for anytime a customer irrated me. Then there was this classic interaction:

ME: I'm looking for a movie called THE LAST BIG THING.

CLERK: What is it?

ME: THE LAST BIG THING.

CLERK: With Madonna?

ME: No, I think that's THE NEXT BEST THING. Maybe the one I'm lookign for isn't available.

CLERK: Yeah, that's the one.THE NEXT BEST THING.

ME: No, I'm lookng for THE LAST BIG THING, maybe it's not on video - I caught it on cable one night....

CLERK: Oh, here it is!

ME: Oh! Cool!

CLERK: THE NEXT BIG THING

ME: No, it's THE LAST BIG THING. I guess it isn't on video.

CLERK: Oh, okay. Here it is - Follow me

ME: Cool!

(Takes me to the shelf and hands me a copy of THE NEXT BEST THING)

CLERK: Here.

ME: No, that's not it. That's the Madonna one.

CLERK: That's what you said: The Madonna one.

ME: No, that's the one you said -- I'm looking for THE LAST BIG THING.

CLERK: Oh

(Back to counter, and then tinkering around)

CLERK: I guess it isn't out yet.

ME: Okay, thanks for looking.

CLERK: No problem.

Actually, it was pretty funny - So was the situation where the manager wanted me to go stand in line (when there was no line) -- Everything that has ever been annoying is usually more funny than anything when I look back on it. Thats one of the great things about keeping your sense of humor.

But back to those two women I worked with at SUNCOAST -- Here is a taste of why they drove me nuts featuring some after-hours chatter before lock down:

MANAGER: You look so much like James Belushi.

ASST> MANAGER: Yeah, we talked about it last night. You really do. Has anyone ever told you that?

ME: Yeah, people have said that - James, John -- Maybe I'm a lost Belushi at heart.

MANAGER: Yeah, we think you look so much like him. ESPECIALLY in the movie TRACES OF RED.

ASST. MANAGER: Have you ever seen that?

ME: No, I've seen Mr. Destiny and Red Heat though.

MANAGER: No, you gotta see TRACES OF RED!

ME: K-9, that was pretty good.

ASST, MANAGER: If you've never seen TRACES OF RED, you hafta see it. We were talking about how you look just like him ESPECIALLY in that movie.

ME: Yeah, okay. I'll check it out.

MANAGER: You HAVE to. You look so much like him.

ME: Okay.

So then I see TRACES OF RED....

http://images.amazon.com/images/P/B000063K0E.01._SCLZZZZZZZ_.jpg

After that, I dreaded going to work. There were other things leading up to that, but their fascination with me and James Belushi in TRACES OF RED was sort of the highlight of that whole experience.

So yeah - I'm with Lindsey: Work Sucks.

Badbird

11-10-2005, 02:35 AM

Yeah, sure. Go to Blockbuster, I'm sure things will be so much better over there.

I've worked in movie theaters for, jesus, eleven years now, and have delt with variations of these rants - though we have public restrooms. What really gets me is when people come off the street and tell you how you should run your business. Thanks, we're doing just fine. Move along.

cocksmokinclerk

11-10-2005, 08:28 AM

Originally posted by Draccoca
Yes you do, do you need a boy friend? But alas your a pepsi drinker and I'm a coke drinker so it can never happen.

*eagerly* I'M A PEPSI MAN!!!

cocksmokinclerk

11-10-2005, 08:29 AM

....and slasher fan, is that a rip on me? or cuz it directly relates to the rant?

therealjohng

11-10-2005, 12:23 PM

Originally posted by Lindsey
And about the diet pop comment... FYI, I actually have a great body. So I can drink whatever the fuck I want. :)

AAAAAAAAHHHHHHHHAHAHAAHAHAHAHHAHAHAA!!!!! Sponge Bob fucking owned!!!!!!!!!!!!!

Mr-Blonde

11-10-2005, 12:42 PM

Originally posted by aerocrystallake
Damn man, I'm sorry to movies aren't free. I support this rant 100%! I work at a Hollywood video as well. For all you assholes out there giving Lindsey trouble, stop because you can't relate. It may not LOOK like a hard job but it can be. You don't understand the stress and frenzy that is Friday and Saturday night. People want their movies like it's their fucking birthright. I hate it when people bring display cases up because they are being ignorant and lazy. Organizing movies on a shelf can be difficult, especially the children's sections. So don't tell us we have an easy job because you have no idea.

So just because we don't happen to work at a video store we can't understand how what dealing with the general public is like? Puh-lease. Any job where you have to deal with customers (most jobs) can be extremely stressful. Let me be the first to agree that it can at times infuriating dealing with certain idiotic people, but keep in mind not everyone who walks into a video store is a movie buff.

Now I consider myself to be a fairly well educated movie afficiendo but I simply cannot stand dealing with stuck up teenagers and their shitty attitudes at video store chains. When I ask them one simple question and get the rolling of eyes and snarky responses I mysef tend to get an attitude and usually tell them to GO FUCK THEMSELVES. Employee related bullshit along with late fees are the main reson I don't use video store chains anymore. Believe me I can sympathize with being stuck in a dead end job but there are always other possibilities out there. It's your choice to work in a video store. If you hate the job so much just do yourself a favor and quit.

bigred760

11-10-2005, 02:06 PM

Originally posted by aerocrystallake
I hate it when people bring display cases up because they are being ignorant and lazy. Organizing movies on a shelf can be difficult, especially the children's sections.

How is it lazy?

How is it difficult? And what's wrong with the children's section?

And I can relate - I used to work at a theme park for a couple of summers. And let me tell you, seemed to be a lot of people that weren't that fastest ships in the fleet. But you deal with the slow, the dumb, the jerks, and the people who think theme parks overcharge for everything and blame it on the employees.

I agree with Mr. Blonde - you don't like it - quit.

Raoul Duke

11-10-2005, 02:24 PM

I used to work at a video store as well and once had one lunatic threaten to kill our manager over late charges. A restraining order had to be brought in.

And the children's section was my least favourite to organize as well...Mainly because they're hard to put in order, the categories are kind of all over the place. The kids are usually over there and just mess it up worse. And all the cases are fucked up and torn because the kids go nuts with them at home. It's just an all around shit hole of a section to be honest, okay?

And I hated when you'd find a vhs in the DVD section, or just different movies in weird places. Please just put it back where you got it, not asking for a whole lot here.

And the perverts were always ineteresting...We don't have an adult section, the most hardcore shit we got is "Canadian Girls Gone Wild!"..So we got the occasional queries, which is meh, we just tell them to go to movie gallery, they got that shit there...But actually, once I waited on this old couple, must have been in their 70s, and they had a copy of the GIRLS GONE WILD..I just kind looked at it and wondered if they'd picked this up by accident, but rented it to them. With all my might trying to hold back the laughter.

And it can get pretty damn gross..There's some weird old man that called up once and asked if we had any gay porn...And then he's always in renting Macauly Culkin movies...Or just movies with little boys in them.

We got a popcorn machine as well...And I came to the conclusion, after many popcorn sweeps, that the people just mash handfuls of the shit into their face and hope some will get into their mouth. The stuff is all over the place sometimes!

And Lindsey, just be wary of young guys late at night...We actually had some drunk kid (prob. 15) expose himself to one the girls that worked at the video store...It got caught on our cameras too..Very funny, but he got caught and chared. How emberassing, eh?

Skittle_boy15

11-10-2005, 02:39 PM

I have never worked in a videostore myself, yet with Hollywood's MVP program where you pay a flat fee per month and can rent as many movies as you want I was there literally every day getting new movies and had to listen to a lot of idiots that were ahead in line.

My favorite was this old man who walked in right as I got up to the counter. The girl about to wait on me was close to the entrance so he just walks up and starts complaining about the movie he rented. After 5 minutes of listening to him tell her that she rented him Dogma but the DVD is not Dogma her being confused since that was their only copy, I finally had to interrupt and explain that the goofy cartoon cow on the DVD was actually Mooby the golden calf, a side plot of the Dogma story. The guy tried to give me an attitude too but I told him I owned it and he left.

Basically, whenever you are either an expert on a subject or an employee of a certain genre (movies, cars, ancient greek literature) everyone who isn't as obsessed, beit by enjoyment or employement, seems like an idiot. If you don't believe me go hang out at the gas station where I spent my childhood and listen to everyone come in and try to mimick the crazy noise their car is making.

BadCoverVersion

11-10-2005, 02:52 PM

Oh behave...you kids are hardly grafting down pits or picking fucking cotton.

I was scrubbing pub toilets and when I was 14,15...and I was glad of the pocket money. Besides, it builds character.

I understand you want to vent spleen and all, but whinging about the fact that you have to stock a couple of shelves and tidy a few browser sections is pretty pathetic. And as for customer service...imagine paying customers expecting you to actually provide it! The CHEEK of them eh!? :o

I've had my fair share of shitey jobs, in fact I'm in one at the moment...but you know what, I am a customer every day of my life...so I wouldn't take my own complaints out on my fellow customer. For 1, they probably don't deserve it...and for 2, even if they do, I'm being paid a wage to deal with shit accordingly. I also appreciate the fact that I'm not lying out in the gutter like some other poor sod.

Anyway, the Pepsi comment...bang out of order! Kick his arse Linds! ;)

jeo4

11-10-2005, 03:11 PM

I agree primarily with BadCoverVersion on this one. A job is a job, even if it sucks. And customer service is just a part of most jobs today, especially in America.

Not that I don't agree with Lindsey's rant. She has a very good point about people being insensitive, rude and just outright stupid. They could check their facts. There are enough resources on the internet to know what is out on video when, ratings, and what the store recommends and doesn't recommend. Hell, if I had a dime for every critic posting online, I'd be rich. And rude behavior is becoming more and more acceptable in society. If nobody stands up and says something, it only gets worse.

As far as customers being dumb, I have four words that cover the topic well:

The masses are asses.

That fact isn't going to change anytime soon. Depressing, isn't it?

The Postmaster General

11-10-2005, 03:41 PM

I miss the days when you could go into a video store and chit-chat with the clerks about movies you saw that kicked ass, and they would tell you about the movies they saw that kicked ass.

Now for some reason, that would make me an asshole.

Go figure - all the things I do, one of the things I'm told not to do is talk to a video store clerk about videos.

It's not hard to imagine Quentin Tarantino reading a rant like this and not longing for the olden days where people worked in video stores because they wanted to talk shit about movies, and it doesnt matter who you are -- you are there for the same reason the clerk is. You like movies.

Of course now we have the internet, so that takes away most people's desire for actual face-to-face conversation regarding topics you like.

But yeah, work sucks.

Work sucks -- -Hmmm. What movie -- Don't anyone tell me. I'm heading off to my local Hollywood video to see if a clerk will know what movie had "Work Sucks!" as its tagline.

See you in a few weeks.

aerocrystallake

11-10-2005, 03:53 PM

Originally posted by bigred760
How is it lazy?

How is it difficult? And what's wrong with the children's section?

And I can relate - I used to work at a theme park for a couple of summers. And let me tell you, seemed to be a lot of people that weren't that fastest ships in the fleet. But you deal with the slow, the dumb, the jerks, and the people who think theme parks overcharge for everything and blame it on the employees.

I agree with Mr. Blonde - you don't like it - quit.

No, that's not the issue of the solution here. That's the worst in the debate, when someone tells you if you don't like something to just walk away from it. I like my job, I don't want to quit. I'm complaing about the minority of people who make the job more difficult.

The job is diificult, esepcially when you are understaffed. Just imagine working only with one other person on a Saturday night. Lines way back. People getting pissed. Returns piling up. HUUGGGE pile of movies ready to be put back on the shelf.

I understand customer service is part of the job, doesn't mean that people have to be a pain about it. I don't believe in the moto "the customer is always right" because they are usually ignorant to how the store runs.

Maybe bringing up the display cases isn't lazy, but its wicked annoying. Especially when you see the same people doing it every time ever after we tell them. Those people will bring it up and then ask us to go on the floor and find them a copy. That's usually not so bad but its a pain when there a huge line of impatient people who are gonna yell at you when it's their turn. The children's section is a pain to reorganize because kids throw the movies all over the place and they get out of order/in other category sections.

My point is, renting a movie is a fucking luxury. People take it so seriously and get so angry about it like its the end of the world. Seriously, is a freaking DVD thats $4.19. They get so offended if we don't have something or our rentals are scratched. There's some things we can't completely control. If the movie means so much to you then go buy it or something.

I do believe you have to work at a video store to understand our specific woes. So don't tell us we have a simple, stupid job when you've never tried it. Great you've scubbed toilets and what not. I do that at my house for free. This rant isn't about how you have it easier than us. It's about how we feel about a small portion of our customers. If you are taking so much offense to it then you are prolly these customers.

aerocrystallake

11-10-2005, 03:58 PM

Originally posted by BubbaStrangelove
I miss the days when you could go into a video store and chit-chat with the clerks about movies you saw that kicked ass, and they would tell you about the movies they saw that kicked ass.

Now for some reason, that would make me an asshole.

Go figure - all the things I do, one of the things I'm told not to do is talk to a video store clerk about videos.

It's not hard to imagine Quentin Tarantino reading a rant like this and not longing for the olden days where people worked in video stores because they wanted to talk shit about movies, and it doesnt matter who you are -- you are there for the same reason the clerk is. You like movies.

Of course now we have the internet, so that takes away most people's desire for actual face-to-face conversation regarding topics you like.

But yeah, work sucks.

Work sucks -- -Hmmm. What movie -- Don't anyone tell me. I'm heading off to my local Hollywood video to see if a clerk will know what movie had "Work Sucks!" as its tagline.

See you in a few weeks.

Well I love chatting with people who wanna talk about movies. But clueless people who don't know what they want and then roll their eyes at your suggestions are quite annoying. We have our regulars that love talking movies just like us. That's why I got the job, because I thought I'd meet real movie fans. Not just an army of robots who need to rent Monster in Law and Bewtiched because they heard its good.

beastieben21

11-10-2005, 04:22 PM

Originally posted by aerocrystallake
No, that's not the issue of the solution here. That's the worst in the debate, when someone tells you if you don't like something to just walk away from it. I like my job, I don't want to quit. I'm complaing about the minority of people who make the job more difficult.

The job is diificult, esepcially when you are understaffed. Just imagine working only with one other person on a Saturday night. Lines way back. People getting pissed. Returns piling up. HUUGGGE pile of movies ready to be put back on the shelf.

I understand customer service is part of the job, doesn't mean that people have to be a pain about it. I don't believe in the moto "the customer is always right" because they are usually ignorant to how the store runs.

Maybe bringing up the display cases isn't lazy, but its wicked annoying. Especially when you see the same people doing it every time ever after we tell them. Those people will bring it up and then ask us to go on the floor and find them a copy. That's usually not so bad but its a pain when there a huge line of impatient people who are gonna yell at you when it's their turn. The children's section is a pain to reorganize because kids throw the movies all over the place and they get out of order/in other category sections.

My point is, renting a movie is a fucking luxury. People take it so seriously and get so angry about it like its the end of the world. Seriously, is a freaking DVD thats $4.19. They get so offended if we don't have something or our rentals are scratched. There's some things we can't completely control. If the movie means so much to you then go buy it or something.

I do believe you have to work at a video store to understand our specific woes. So don't tell us we have a simple, stupid job when you've never tried it. Great you've scubbed toilets and what not. I do that at my house for free. This rant isn't about how you have it easier than us. It's about how we feel about a small portion of our customers. If you are taking so much offense to it then you are prolly these customers.

See...the problem is, what you originally said:

For all you assholes out there giving Lindsey trouble, stop because you can't relate.

You know, working at a video store MIGHT be the hardest job in the world. If I got Kunta Kinte and told him to pick between the cotton field and arranging copies of Kingdom of Heaven, he might get his pickin' fingers ready. Although I doubt it. I bet it gets hectic, I bet it gets stressful, and I bet it gets annoying. Hey, guess what?

EVERY JOB DOES.

Using the "hey, you don't KNOW the type of shit I deal with" is a horrible argument. Any person on this board can say that. I did work at a video store, thought it was pretty damn easy, does that mean I STILL don't know the type of shit you deal with? Yeah, because I don't work at YOUR video store and I'm not YOU.

Everyone deals with a certain amount of shit at their job. It's not the end of the world. The thing that pisses me off (and I'm sure a fair amount of other people on these boards) are the people who come on here, bitch and whine about how stupid everyone they have to deal with is because they like shitty movies like Monster-In-Law and have annoying kids instead of checking out all the "cool shit" that they like such as Sin City and Pulp Fiction. How everyone else is so much stupider and ignorant than they are. How these people have the nerve to watch movies for entertainment instead of art.

Everyone deals with people they don't like, and yeah, there are people who are jokes. But the attitude that you have, the "hey you assholes, shut up" attitude. The "They get so offended if we don't have something or our rentals are scratched. There's some things we can't completely control. If the movie means so much to you then go buy it or something" attitude, that is just as bad as the people who come into your store and complain. Yeah, it sucks. Be better than them and deal with it.

The Postmaster General

11-10-2005, 04:29 PM

Originally posted by aerocrystallake
Well I love chatting with people who wanna talk about movies. But clueless people who don't know what they want and then roll their eyes at your suggestions are quite annoying. We have our regulars that love talking movies just like us. That's why I got the job, because I thought I'd meet real movie fans. Not just an army of robots who need to rent Monster in Law and Bewtiched because they heard its good.

I think it's also a symptom of the way chain stores run. You guys really don't have time to talk about movies, because of all the micromanaged bullshit these folks have to put up with. I would be suprised if Blockbuster didn't actual have policies about spending too much time chatting it up with customers. I've had a taste of what some of those managers can be like (see my rant above) -- not that they are all like that, but just that it is a nation-wide chain with arbitrary qualifications, like being drug-free.

9 times out of 10 I bet every single person - the clerks, the customers, the vendors - I bet none of them want to be in that store at any given time. That's probably where all of the hostility comes from. No one is really being stupid per say, but everyone is on edge because of all these fucking policies. I'm dead serious about this shit where I got yelled at for not standing at the "line starts here" sign --- THERE WAS NO ONE IN THE STORE!!! But the robot manager saw me not doing what Blockbuster says I she should be doing and just goes ape-shit about it, losing pretty much all of her better human traits and dwelving more into the realm of the first half hour of 2001: A Space Odyssey.

The reason that these chain stores is worse than doing "real workers work" is because of all the nonsense. That's almost 100% what the movie Office Space was about. I've had a lot of jobs growing up - most of my mom's boyfriends were construction workers, firemen, or bikers - It was being raised by the Vilage People sometimes, but out of every shit job I've had and every day I had to lie to a principal about why I was falling asleep in class (to protect the company that convinced me THEY were doing ME the favor by paying me under the table) --- And out of everything it's the miicromanagement BS that drives you fucking mad - drives you to rant!You still have the same nonsense as you do at any other job, though the tasks may be simpler, it's like a breeding ground for idiocy, because you have these life-timers in there running the place, their only qualification being that they respect the most jackass of rules.

Don't get me wrong, either. I'm not some punk ready to fuck the system. No, I love me some rules, and I love seeing them followed. Not Blockbusters rules, man. They can't make me play by them - especially when it's been some of the ones I've had to follow.

Other video chains have been cool to me, because they seem lto be run less strict - tongue-riinged folks erasing my late fees, not crazy ladies telling me to step off.

I don't think people should make it into such a "us against them" thing though -- at least between the clerks and the customers. I think both need to acknowledge that the rules are pretty lame. I mean stuff like this -

1.) H.G. Wells' War of the Worlds is NOT the one with Tom Cruise. Yes it may be on the New Release wall, but seriousky folks. Do you really think the Tom Cruise version would have come out on video so fast?

Yeah, well don't act like your video store isn't the big ass hole here - trying to charge double price for a movie that's been out for several hundred years. Okay, yeah - the wall says "NEW RELEASES" - You can stop right there. That's pretty stupid. I'm sure the customer agrees. Let's be honest about who the real dickheads are here. It's perfectly healthy to admit your employer is a sack of shit - not so healthy to get mad because people don't get a liberal translation of the word "new".

I don't know. All this hostility. People should just have a Coke (or Pepsi) and smile. I've been sexually harrassed working at a video store in the most insane and gross way I ever could have imagined (by way of JAMES BELUSHI). And YES, while this was going customers were coming in asking if MASK with Eric Stoltz was that movie out that has Jim Carrey in it. Yeah, that's pretty fucking stupid, but you know what -- it's also pretty funny. And I like The Mask, so whatever, I want to led these people on the right path, not the path that "is is beset on all sides by the inequities of the selfish and the tyranny of evil men" -- In other words, not the path where a fucking shameless company puts a 1986 movie with Cher in it at the front of the store to try and somehow cash in on the popularity of Jim Carrey.

My memory hurts.

aerocrystallake

11-10-2005, 04:48 PM

Originally posted by beastieben21
See...the problem is, what you originally said:

For all you assholes out there giving Lindsey trouble, stop because you can't relate.

You know, working at a video store MIGHT be the hardest job in the world. If I got Kunta Kinte and told him to pick between the cotton field and arranging copies of Kingdom of Heaven, he might get his pickin' fingers ready. Although I doubt it. I bet it gets hectic, I bet it gets stressful, and I bet it gets annoying. Hey, guess what?

EVERY JOB DOES.

Using the "hey, you don't KNOW the type of shit I deal with" is a horrible argument. Any person on this board can say that. I did work at a video store, thought it was pretty damn easy, does that mean I STILL don't know the type of shit you deal with? Yeah, because I don't work at YOUR video store and I'm not YOU.

Everyone deals with a certain amount of shit at their job. It's not the end of the world. The thing that pisses me off (and I'm sure a fair amount of other people on these boards) are the people who come on here, bitch and whine about how stupid everyone they have to deal with is because they like shitty movies like Monster-In-Law and have annoying kids instead of checking out all the "cool shit" that they like such as Sin City and Pulp Fiction. How everyone else is so much stupider and ignorant than they are. How these people have the nerve to watch movies for entertainment instead of art.

Everyone deals with people they don't like, and yeah, there are people who are jokes. But the attitude that you have, the "hey you assholes, shut up" attitude. The "They get so offended if we don't have something or our rentals are scratched. There's some things we can't completely control. If the movie means so much to you then go buy it or something" attitude, that is just as bad as the people who come into your store and complain. Yeah, it sucks. Be better than them and deal with it.

This isn't a I'm so much better rant or my job is the worst rant. I enjoy my job but I'm allowed to complain about the small minority that piss me off. This is a rant board for crying out loud. I came in here because I supported Lindsey's rant and I was shocked to see people being so mean to her about it.

Working at a video store isn't a hard job, but there is a particular stress and frustration that comes along with it. It doesn't matter to me that people go through similar things because I'm the one complaiing here and I'm allowed to do it on a rant board. Stop refering to the "teenage employee who rolls his eyes at everything." Come into Hollywood Video in Needham, MA someday and ask for Chris. I'm one of the cheeriest people there. Sure I don't like everything, but I don't vent my frustration till I've left my shift. I make sure not to let a bad mood get in the way of work. A majority of the people I deal with a great, fun people. I love our regulars and all the people I know that come in. It's been my dream job since I was born.

I don't think the rant is so much focused on working at video store as it is a "working at a video store gave me a look into the life of how immature some people can be" rant. I've discovered that some adults are just as immature as their children. It's an observation I have made.

And don't quote me as saying "cool movies like Sin City and Pulp fiction" because I said nothing of the sort. I've seen both Monster and Law and Bewitched. My issue wasn't that people were being dumb and renting bad movies. My issue was that a lot of people are like sheep and just rent something because it's new and popular. I make a point to talk to a customer if they are renting one of my favorite movies. If someone brings up Dawn of the Dead, Back to the Future, Ghostbusters etc. I'll engaged them in coversion.

Working at a video store may have been easy for you and it hasn't been that bad for me for the most part. It's not a hard job, per say, but it can be tricky. My store is a very popular place in town but we are understaffed at the moment. We are going through some dark times. But I enjoy it nonetheless :D

bigred760

11-10-2005, 05:10 PM

Originally posted by aerocrystallake

The job is diificult, esepcially when you are understaffed.

I understand customer service is part of the job, doesn't mean that people have to be a pain about it.

Maybe bringing up the display cases isn't lazy, but its wicked annoying.

Okay, I'll give you that.

I do believe you have to work at a video store to understand our specific woes. So don't tell us we have a simple, stupid job when you've never tried it. Great you've scubbed toilets and what not. I do that at my house for free. This rant isn't about how you have it easier than us. It's about how we feel about a small portion of our customers. If you are taking so much offense to it then you are prolly these customers.

-I disagree that one has to work at a video store to understand annoying customers. People who work at retail stores, fast food restaurants, bars could probably relate. Like I said, I worked food service at a theme park. I got yelled at for overpriced bags of popcorn, long lines, and no free refills.

Yes, these people take watching movies seriously - they're paying money for an entertainment service (like they do in a theme park). I don't take it too seriously, but I expect a good product out of it.

aerocrystallake

11-10-2005, 05:13 PM

Agreed. I think we've made progress. I'm not saying people don't understand customer service issues. Just working in a video store is different then some of the other retail stores. We all know bad customers, they just complain to us under different circumstances.

The Postmaster General

11-10-2005, 06:24 PM

Yeah, but retail. You gotta keep it real - would you rather be dealing with misarranged movies, or refolding khakis at the Gap?

http://lygo.com/ly/wg/e/ss2/KingHill/kinghill19.jpg

"Yo, talkin dang ole' grass always greener and all."

CyclicNightmare

11-10-2005, 10:11 PM

Backstabba

11-11-2005, 12:02 AM

Lindsey, look at the above posts lindsey....DO YOU SEE WHAT YOU HAVE STARTED LINDSEY???

...:D

Lindsey

11-11-2005, 12:10 AM

Originally posted by Backstabba
Lindsey, look at the above posts lindsey....DO YOU SEE WHAT YOU HAVE STARTED LINDSEY???

...:D

Yeeeah, I know. :( :D

BadCoverVersion

11-11-2005, 04:47 AM

Originally posted by aerocrystallake
I do believe you have to work at a video store to understand our specific woes. So don't tell us we have a simple, stupid job when you've never tried it. Great you've scubbed toilets and what not. I do that at my house for free. This rant isn't about how you have it easier than us. It's about how we feel about a small portion of our customers. If you are taking so much offense to it then you are prolly these customers.

Hey, I put DVD's in cases and hand them to people on a daily basis...if we're going to be pedantic about this then bring it on.

Fact is, in my relatively short lifetime I've been a cleaner, a runner, a clerk, a customer service assistant, a store assistant, a barista, a waitress, a lab assistant, an access control administrator, a secretary...I've worked in pubs, supermarkets, banks, building societies, museums, TV studios...and much more. Christ, I worked at McDonalds for 2 years to put myself through college and the beginning of University. So lay off the "...but you don't understand..." bollocks because until you've stood in front of the Golden Arches and some docile frigger has asked for a Whopper maybe YOU don't understand!

Before anybody attempts a biting comment re: the number of jobs I've had...a lot of it was temp work to aid my studies. I've held down jobs for several years at a time and I started working when I was 14.

Anyway, back to you not understanding. Well, of course you do...the bottom line is work can SUCK, but many have tried to tell you that already.

You work to live and sometimes you live to work...get used to it. Bitch and complain about people being ignorant about movies in general if need be, but don't whine because your job requires you to get off your arse and do something physical or demands that you engage your brain every once in a while. It's just ridiculous! And don't say "You don't understand the stress and frenzy that is Friday and Saturday night..." because you sound foolish. I'm sure the vast majority of us understand. There are people on here with young children, holding down 9-5 jobs in much more stressful environments...they 'understand' your plight and then some.

Look, COMPLAIN all you like...that's your prerogative but please resist over-egging the pudding. It's just irritating. I'm sorry if I come off like Queen bitch, but it just is.

SpongeBod

11-11-2005, 09:23 AM

Originally posted by CyclicNightmare
Where did you get your avatar sir?
I got it from some odd place that has stange things for sale like this t-shirt.

http://i7.photobucket.com/albums/y286/USA5000/Goofs/fusponge2.jpg

Actually Cyclic, I can't remember where I got that picture. I've had it for a long time. I did get it from a website. It was separated into four parts. I had to merge them together with Photoshop.
I do have a good size image of it. Do you want me to send it to you?

electriclite

11-11-2005, 03:16 PM

Look people are getting progressively dumber every day. I worked in a clinic where every so often I had to play psychic with the phone book and try to deduce where a patient had an MRI done in the whole of South Florida, because gosh darn it, before coming into the doctors they didn't think they would need those results that the doctor requested last time for their present appointment.

But they had excuses. They were old and I did work in A NEUROLOGY clinic, so they deserve leeway.

However, the old bitch who couldn't remember where her husband had his test taken and is scrabbling all through the names of her address book to find it, and then has the gall to ask if I know "How to dial a phone?" because I made one slip of the finger...

FUCK YOU SIDEWAYS.

But then I worked at my college's library, and I swear I dunno how these kids got accepted into a college when a majority of them are incapable of READING. We had signs posted all over the fuck place instructing people not to reshelve books on their own, but to place them on the carts, coveniently located EVERY-FUCK-WHERE you looked. Maybe it was the foreign students who did this, but DAMMIT they have to take exams to show that they can function in an English speaking and writing society, so it couldn't always be them.

Once, I SWEAR, we had an aisle that looked like a bomb had gone off. Some massive fuck-wit or just plain brain-damaged mongoloid, just shoved in about 50+ books on top of, or in the middle of any gap they could find.

I swear if I had that fucker in my sights I would've beaten him like Joe Pesci near the end of Casino!

Anyway, Lindsey you're young and it only gets worse. Chew on that sentiment for a while and your video-store clerk job will seem all the more sweeter.

Out of curiousity, what do you want to be once you graduated highschool/college?

jaw2929

11-11-2005, 07:16 PM

Originally posted by BadCoverVersion
Hey, I put DVD's in cases and hand them to people on a daily basis...if we're going to be pedantic about this then bring it on.

Fact is, in my relatively short lifetime I've been a cleaner, a runner, a clerk, a customer service assistant, a store assistant, a barista, a waitress, a lab assistant, an access control administrator, a secretary...I've worked in pubs, supermarkets, banks, building societies, museums, TV studios...and much more. Christ, I worked at McDonalds for 2 years to put myself through college and the beginning of University. So lay off the "...but you don't understand..." bollocks because until you've stood in front of the Golden Arches and some docile frigger has asked for a Whopper maybe YOU don't understand!

Before anybody attempts a biting comment re: the number of jobs I've had...a lot of it was temp work to aid my studies. I've held down jobs for several years at a time and I started working when I was 14.

Anyway, back to you not understanding. Well, of course you do...the bottom line is work can SUCK, but many have tried to tell you that already.

You work to live and sometimes you live to work...get used to it. Bitch and complain about people being ignorant about movies in general if need be, but don't whine because your job requires you to get off your arse and do something physical or demands that you engage your brain every once in a while. It's just ridiculous! And don't say "You don't understand the stress and frenzy that is Friday and Saturday night..." because you sound foolish. I'm sure the vast majority of us understand. There are people on here with young children, holding down 9-5 jobs in much more stressful environments...they 'understand' your plight and then some.

Look, COMPLAIN all you like...that's your prerogative but please resist over-egging the pudding. It's just irritating. I'm sorry if I come off like Queen bitch, but it just is.

Nice. BCV, I know you don't know me... But I've gotta say that you're quite possibly the coolest English person I know... Any other person from England I've ever ran into was a complete fuckin asshole... Not only that, I don't like their general attitude (more Londoner's than anything really) either... I live in this horrible country called "america" and deciding who I hate more, I'd haveta say the fellow ass's I contend with/live amongst take the cake... But the English are close. Thanks for proving that there is at least SOMEONE cool from England!

Oh btw, I'm more of a Scotland fan myself... Went out there back in May of this year, loved it... Love the scottish people, etc. :p

And this is is NO way a slam to any of the English/American's on this board... It's the overall populous I'm talkin about... I know this was a bit off topic, so with that said allow me to state:

Go Lindsey! :D